Laura Castagnoli BSN, RN

Provided strategic leadership for hospice quality and regulatory compliance initiatives. Managed QAPI processes, monitored clinical documentation standards, supported survey readiness efforts, and worked collaboratively with interdisciplinary teams to maintain high standards of patient-centered care.

May 2018 - Sept 2018 Hospice Educator

Designed and implemented educational programs to enhance clinical skills, interdisciplinary collaboration, and patient-centered hospice care. Served as a resource for evidence-based practice and professional development.

Sept 2018 - Feb 2019 Patience Care Administrator (PCA)

Provided leadership and oversight of hospice clinical and administrative operations. Managed staff, budgets, and quality initiatives while ensuring regulatory compliance and exceptional patient and family care experiences.

Conducted comprehensive hospice eligibility assessments, coordinated admissions, and facilitated seamless transitions to end-of-life care. Educated patients and families on hospice services, goals of care, and interdisciplinary support.

Provided leadership and oversight of hospice clinical and administrative operations. Managed staff, budgets, and quality initiatives while ensuring regulatory compliance and exceptional patient and family care experiences.

Monitored home health documentation and clinical practices to ensure compliance with CMS regulations and agency standards. Conducted chart audits, reviewed OASIS assessments, and supported quality improvement initiatives to enhance patient outcomes.

November 2009 - July 2013 - Hospice Case Manager

Managed a caseload of hospice patients, providing comprehensive assessments, symptom management, and individualized care planning. Coordinated interdisciplinary services to ensure compassionate, patient-centered end-of-life care.

July 2013 - July 2016 - Performance Improvement Nurse

Oversaw hospice quality assurance and performance improvement (QAPI) programs, ensuring regulatory compliance and continuous improvement in patient care delivery. Analyzed quality data, facilitated audits, prepared for surveys, and partnered with clinical leadership to enhance outcomes and operational excellence.