Laura Marie Bair
Orlando,FL
Summary
Proven leader in retail management, notably with Giant Food Store, adept at driving business development and enhancing customer relations. Excelled in staff management and loss prevention, significantly boosting operational efficiency and customer satisfaction. Skilled in stock management and team mentorship, achieving notable improvements in store organization and performance.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Dollar Tree Stores
Orlando, FL
11.2021 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Neat Assistant Manager and Seafood Manager
Giant Food Store
Edgemont ,Pa.
09.2006 - 09.2016
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
Education
High Graduate - General Studies
West Chester Henderson High School
West Chester, PA06.1997
Skills
- Stock management
- Loss Prevention
- Department Oversight
- Business Development
- Customer Relations
- Store Organization
- Records Management
- Staff Management
- Retail Operations
- Pricing and Markdowns
Timeline
Assistant Store Manager
Dollar Tree Stores
11.2021 - Current
Neat Assistant Manager and Seafood Manager
Giant Food Store
09.2006 - 09.2016
High Graduate - General Studies
West Chester Henderson High School