Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauran Webb

Pittsburgh,PA

Summary

Versatile professional with a proven track record in customer relationship management and critical thinking, honed across roles from Police Officer at City of Pittsburgh Public Safety to Management Team Member at Arise.com. Excelled in mentoring, security, and emergency response, significantly enhancing engagement and safety protocols. Skilled in verbal communication and problem-solving, adept at multitasking with keen attention to detail.

Overview

11
11
years of professional experience

Work History

Management Team Member

Arise.com
01.2019 - 10.2024
  • Taking up to 15 calls daily for client, Barnes and Noble. Answering calls for failed calls due to fraud reject, orders, issues with NOOK device and answering emails. My job was part-time.

Assistant Director

New Dawn Hope Childcare Center
06.2016 - 06.2018
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Increased children, ages 4 - 9 yrs., engagement by incorporating real-life examples and hands-on activities in lesson plans.
  • Covered meal plans, day-to-day paperwork and transportation.

Security Guard

Allied Universal Security Services/Point Park Univ
02.2014 - 04.2016
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

Associate of Science - Christian Ed

Nazarene Bible College
Colorado Springs, CO
06.1983

Associate of Arts - Speech And Theatre

University of Pittsburgh
Pittsburgh, PA
05.1973

Skills

  • Verbal and written communication
  • Customer Relationship Management (CRM)
  • Schedule Preparation
  • Business Administration
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking

Timeline

Management Team Member

Arise.com
01.2019 - 10.2024

Assistant Director

New Dawn Hope Childcare Center
06.2016 - 06.2018

Security Guard

Allied Universal Security Services/Point Park Univ
02.2014 - 04.2016

Associate of Science - Christian Ed

Nazarene Bible College

Associate of Arts - Speech And Theatre

University of Pittsburgh

Similar Profiles

CREATE PROFILE
Lauran Webb