LAURA R ROCHA

Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.

Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures.

Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person.

Offering several-year background generating new business by selling various insurance plans. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Volunteer: American Red Cross: working with the community helping with installation of smoke detectors to prevent fire. Hurricane Disaster Action team helping people provide emotional support and information to help families begin the process of recovery.

Mira Usa: Promotes the social integration of immigrants in the United States.