Laura Sivak
Business Analyst
Montgomery,IL
Summary
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
18
18
years of professional experience
Work History
Program Manager/Business Analyst
RR Donnelley
Warrenville, IL
01.2021 - Current
- Facilitated scoping sessions with customers to define detailed business requirements for solution development.
- Define the system and functional requirements for technical development, testing, and launch for developers.
- Produced comprehensive documents outlining the scope of work for projects
- .Developed and implemented targeted CRM and database marketing for direct mail and digital programs.
- Worked with the technical development team to design processes that meet customer objectives.
- Facilitated communication between stakeholders and technical teams.
- Built relationships with internal customers to ensure successful project outcomes.
Program Manager
RR Donnelley
Warrenville, IL
01.2015 - 01.2021
- Developed and implemented targeted CRM and database marketing for direct mail and digital programs.
- Worked with multiple clients in the financial, consumer packaged goods, and home services industries.
- Analysis to create and recommend campaign strategies to deliver optimum results for program improvement.
Marketing Manager
Wolters Kluwer
Riverwoods, Illinois
01.2008 - 01.2015
- Developed and executed integrated marketing programs for the publications and learning product lines.
- Analyzed the campaign response to formulate recommendations to enhance existing, and develop new, marketing programs.
- Managed the campaign budget for budget versus actual to meet annual goals.
Senior Marketing Communications Coordinator
Wolters Kluwer
Riverwoods, IL
01.2008 - 01.2011
- Supported the execution of campaigns for the email and telemarketing sales channels.
- Assisted Marketing Managers with planning, execution, and analysis of integrated marketing campaigns.
- Analysis of campaign responses to provide reporting to marketing managers for future campaign improvements.
Education
Some College (No Degree) - Biology
Aurora University
Aurora ILSome College (No Degree) - Biology
Northern Illinois University
DeKalb ILSome College (No Degree) - Zoology
Eastern Illinois University
Charleston ILSkills
- Data analysis
- Technical documentation expertise
- Collaborative strategic planning
- Data-driven decision making
- Process Improvement
- Problem-solving
- Project management
Timeline
Program Manager/Business Analyst
RR Donnelley
01.2021 - Current
Program Manager
RR Donnelley
01.2015 - 01.2021
Marketing Manager
Wolters Kluwer
01.2008 - 01.2015
Senior Marketing Communications Coordinator
Wolters Kluwer
01.2008 - 01.2011
Some College (No Degree) - Biology
Aurora University
Some College (No Degree) - Biology
Northern Illinois University
Some College (No Degree) - Zoology
Eastern Illinois University