Laura (Yessi) Sandoval
Dalton,Ga
Overview
8
8
years of professional experience
Work History
HR Trainer
Shaw Industries Plant 81
11.2023 - Current
- Trained and supported floor instructors in developing training schedules for new hires.
- Facilitate the onboarding process for all incoming employees and transfers.
- Managed and organized records for each individual in training.
- Identified and documented issues experienced by trainees, providing guidance and support when necessary.
- Diligently kept the supervisor up-to-date on trainees' development.
- Immediately report any unsafe equipment, machinery, or conditions to supervision.
HR Trainer
Shaw Industries Plant 6
04.2022 - Current
- Trained and supported floor instructors in developing training schedules for new hires.
- Facilitate the onboarding process for all incoming employees and transfers.
- Managed and organized records for each individual in training.
- Identified and documented issues experienced by trainees, providing guidance and support when necessary.
- Diligently kept the supervisor up-to-date on trainees' development.
- Immediately report any unsafe equipment, machinery, or conditions to supervision.
Twisting Lead
Shaw Industries Plant 6
02.2022 - 04.2022
- Set up and adjusted twisting machinery to produce specified type of yarns.
- Kept detailed records of production output, downtime, and other related data.
- Ensured that materials used during production processes met company standards before use.
- Verified information on 'Case needed' Pull Sheets for Twisting Material Handler II position, identifying and communicating new lots.
- Completed numerous tasks on YSF & Plt6 Priority Sheet.
Twisting Operator
Shaw Industries Plant 6
09.2021 - 02.2022
- Maintained a clean work area by sweeping floors and wiping down equipment regularly.
- Inspected finished products for defects in order to ensure quality standards were met.
- Operated twisting machines according to established safety procedures.
- Started and doffed cones of plied yarn, placing them on the doff buggy either manually or with an ergonomic lift system for larger packages.
Medical Assistant
Santa Rosa Clinic
08.2021 - 09.2021
- Maintained a high level of professionalism while greeting patients both in-person and over the phone
- Optimized provider schedules to enhance patient satisfaction through efficient scheduling.
- Updated patient records to ensure accessibility of treatment information
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Assisted in calling in refills of medication.
- Record and update financial information to obtain revenue
Receptionist/Licensed Agent
State Farm
07.2019 - 08.2021
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Effectively responded to information requests, preparing documents and policies for distribution.
Server
El Sueno Mexican Restaurant
05.2019 - 07.2019
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Superba Operator
Shaw Industries Plant 6
06.2017 - 05.2019
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Set up and operated production machinery with a dedicated focus on meeting shift production goals.
- Worked well under pressure when fixing breakouts.
Server/Cashier
El Pueblito Mexican Restaurant
04.2016 - 06.2017
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
Education
Marketing and Communications -
Dalton State College
01.2022
Skills
- Creativity
- Leadership
- Organization
- Prioritizing
- Multitasking
- Training material development
- Adaptability and Flexibility
- Business Administration
- Team-building activities
- Coaching and Development
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
HR Trainer
Shaw Industries Plant 81
11.2023 - Current
HR Trainer
Shaw Industries Plant 6
04.2022 - Current
Twisting Lead
Shaw Industries Plant 6
02.2022 - 04.2022
Twisting Operator
Shaw Industries Plant 6
09.2021 - 02.2022
Medical Assistant
Santa Rosa Clinic
08.2021 - 09.2021
Receptionist/Licensed Agent
State Farm
07.2019 - 08.2021
Server
El Sueno Mexican Restaurant
05.2019 - 07.2019
Superba Operator
Shaw Industries Plant 6
06.2017 - 05.2019
Server/Cashier
El Pueblito Mexican Restaurant
04.2016 - 06.2017
Marketing and Communications -
Dalton State College
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