Laureen Mercier

• Perform study specific procedures and maintain subject safety and data integrity

•Ensure all study activities and procedures are completed on schedule in accordance with protocol and regulations

• Document vital signs, ECG, collect blood and urine samples, and dose verify at exact time points

• Screen, collect, record, and maintain clinical trial volunteer information.

• Document adverse events and study deviations

• Report equipment malfunctions and maintain stock of clinic supplies.

• Perform housekeeping duties such as cleaning patient beds, wiping tables, organizing and sanitizing common areas

• Be a team player along with helping management wherever possible with other tasks, stepping into leadership roles as needed

• Monitored progress against project timelines, ensuring timely completion of deliverables while maintaining high-quality standards.
• Set up equipment, organized inventory and maintained facilities.

• Assist Project Manager/Senior Project Manager/Associate Project Manager with general study duties.
• Ensure GCP compliance within centralized clinical trials.
• Generate study-related documents and reports.
• Train monitors and investigators.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Prepared meeting minutes for distribution and record keeping.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Kept projects on schedule by managing deadlines and adjusting workflows.

• Coordinate administrative operations of the department.
• Collect and maintain data, spreadsheets, and logs.
• Manage to restock supplies for staff and patients.
• Communicate with different departments for the smooth transfer of patients.
• Provide administrative support to staff.
• Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
• Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
• Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.

• Assist in preparing for and executing assigned studies.
• Perform clinical procedures, record findings, and maintain volunteer study data.
• Monitor volunteer safety and report adverse reactions.
• Provide training to new staff members and contribute to developing employees' training plans.
• Participate in quality and process improvement efforts.

• Monitor and convey important patient information to healthcare staff.
• Obtain patient vital signs and report results to staff.
• Maximize patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Collect and transport specimens to prepare for lab testing.
• Respond to patient emergencies with immediate care and notify clinicians to provide comprehensive assistance.
• Comply with all company-specific guidelines and perform hands-on nursing care to patients under RN supervision.

• Administer medication as directed by a physician.
• Provide care for four patients per house.
• Delivered compassionate care to improve and enhance patient lives.
• Assist disabled clients in supporting independence and well-being.
• Maintain a clean, safe, and well-organized patient environment.

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Managed over 60 customers per shift.
• Took orders, prepared meals, and collect payments.
• Maintained fast speed of service.