Laureen Woods
Jackson,TN
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Manager
Pyros Fresh Fire Pizza
05.2020 - 04.2024
- Opened and closed the store while ensuring daily operations ran smoothly
- Managed cash handling and maintained accurate register balances
- Placed and managed truck orders to maintain inventory levels
- Trained new employees on store procedures and customer service standards
- Provided friendly and efficient service to customers and resolved concerns
- Developed promotional strategies that increased customer engagement and repeat business.
Store Leader
Children’s Place
11.2023 - 02.2024
- Opened and closed the store while supervising sales floor operations
- Handled cash transactions and maintained register accuracy
- Assisted with store inventory and merchandise organization
- Provided customer support and helped shoppers locate products
- Led team training sessions to enhance product knowledge and customer service skills.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
Receptionist
The American Job Center
09.2024 - 02.2025
- Greeted guests and assisted with sign-in and sign-out procedures
- Managed front desk responsibilities including answering and transferring calls
- Made copies and organized office documents
- Used Microsoft Office 365 to create newsletters and assist with office communication
- Managed multi-line phone system, ensuring efficient call routing and prompt responses to inquiries.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted with planning office events and meetings for smooth execution.
Education
Bachelor of Arts - Sociology
Lane College
Jackson, TN04.2026
High School Diploma -
South Side High School
Jackson, TN05.2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- File management
- Phone etiquette
- Records management
Certification
QPR Suicide Prevention | Lane College
Social & Emotional Development | Lane College
CPR & First Aid Certification | Lane College
TBAC License
Languages
English
Native or Bilingual
Timeline
Receptionist
The American Job Center
09.2024 - 02.2025
Store Leader
Children’s Place
11.2023 - 02.2024
Associate Manager
Pyros Fresh Fire Pizza
05.2020 - 04.2024
Bachelor of Arts - Sociology
Lane College
High School Diploma -
South Side High School