Laurel Beattie
5691 S 236th Dr Buckeye,AZ
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Achieved significant improvements in service delivery by leveraging interpersonal skills and attention to detail. Excelled in enhancing customer satisfaction through exceptional service and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Server
Sandwich Masterz
Goodyear, Arizona
09.2024 - Current
- Maintained current knowledge of store promotions to highlight sales to customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, and credit card ensuring all transactions were accurate.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Inbound Warehouse Associate
Amazon
Goodyear, Arizona
06.2024 - 09.2024
- Followed detailed instructions when receiving and processing merchandise.
- Inspected materials for defects or damages prior to processing them.
- Maintained positive working relationship with fellow staff and management.
Front of House Customer Service
Chic-Fil-A
Goodyear, Arizona
12.2021 - 09.2023
- Maintained safe food handling practices to prevent germ spread.
- Maintained a clean, safe, and organized work area at all times.
- Welcomed customers in a friendly and professional manner, and engaged guests to learn how to best serve their needs.
- Implemented strategies to improve service efficiency and guest satisfaction.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Education
Esthiology
Aveda Institute
AvondaleSkills
- Interpersonal skills
- Time management
- Labeling accuracy
- Data entry
- Hazardous materials handling
- Safety and compliance
- Effective communication
- First aid training
- Team player attitude
- Point of sale systems
- Phone etiquette
- Professional appearance
- Multitasking and organization
- Strong work ethic
- Positive demeanor
- Customer service
- Up-selling strategies
- Teamwork and cooperation
- Attention to detail
- Punctuality and reliability
Certification
- Barbacide certificate
- Be Healthy Initiative certificate
- Microdermabrasion
- Lash Lifts
- Lash Tinting
- Waxing
- Dermaplaning
- Nanoneedling
- Spray Tanning
- Make-up Application
- Brow Laminate
- Brow Tinting
Timeline
Cashier/Server
Sandwich Masterz
09.2024 - Current
Inbound Warehouse Associate
Amazon
06.2024 - 09.2024
Front of House Customer Service
Chic-Fil-A
12.2021 - 09.2023
Esthiology
Aveda Institute