Laurel Dingman
Mt. Vernon,IL
Summary
Detail-oriented, creative problem solver and visionary with growth mindset, project management skills, and a focus on enhancing client relations. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments while fostering a calm and collaborative atmosphere.
Overview
15
15
years of professional experience
Work History
Wedding Photographer
Rachael Kreid Photography, LLC
Nashville, IL
07.2018 - Current
- Collaborated with clients to plan detailed itinerary and shot list.
- Coordinated events of day according to timeline to ensure smooth transitions and thorough coverage.
- Retained focus, attention to detail, and energy while documenting fast-paced, unpredictable environments throughout 12 hour days.
- Maintained professional demeanor and provided emotional support to clients during high-stress situations.
- Sorted, categorized, meticulously retouched, and delivered 1500+ photos per week.
- Consistently met deadlines for delivering edited images to clients, maintaining a reputation for reliability and efficiency.
Studio Manager
Rachael Kreid Photography, LLC
Nashville, IL
12.2019 - 08.2024
- Oversaw daily studio operations, ensuring efficient workflow and high-quality client service.
- Coordinated scheduling for 15-20+ photoshoots per week and implemented an automated booking system.
- Handled all client communication via phone, email, and live chat professionally and efficiently, resolving issues promptly to maintain high levels of satisfaction.
- Designed marketing materials, collages, and client albums for print.
- Maintained client database, website, portfolio, and social media, ensuring all stayed up-to-date.
- Reviewed completed photo edits for quality.
- Collaborated closely with clients throughout projects, ensuring their visions were accurately translated into finished products that exceeded expectations.
- Maintained a clean and organized workspace, creating an inviting atmosphere for clients and staff alike.
- Logged all transactions and handled bookkeeping.
- Performed troubleshooting on equipment and software.
Frame Shop Manager
HOBBY LOBBY, Inc.
Mt. Vernon, IL
08.2011 - 04.2021
- Worked with customers to design custom frame packages to suit their needs, utilizing knowledge of color theory, proportions, and interior design.
- Cut matting and glass and meticulously assembled each frame by hand.
- Maintained paperwork and filing systems, ensuring optimum organization.
- Audited paperwork for errors and transmitted information to corporate office.
- Oversaw daily operations and workshop organization efforts, optimizing workflow and creating an efficient workspace conducive to productivity.
- Established a welcoming atmosphere and developed strong rapport with customers through professional demeanor, excellent communication skills, and attention to detail.
- Maintained customer communication, keeping updated on progress of orders and promptly informing of possible delays.
- Resolved customer complaints promptly and professionally, maintaining high levels of satisfaction while protecting the company's reputation.
Education
Associate of Science - Science And Art
Olney Central College
Olney, IL05.2011
Skills
- Typing Speed 70 WPM
- Detail Oriented
- Organization Skills
- Interpersonal Communication
- Telephone Etiquette
- Creative Problem Solving
- Critical Thinking
- Brainstorming
- Growth Mindset
- Collaboration
- De-escalation
Timeline
Studio Manager
Rachael Kreid Photography, LLC
12.2019 - 08.2024
Wedding Photographer
Rachael Kreid Photography, LLC
07.2018 - Current
Frame Shop Manager
HOBBY LOBBY, Inc.
08.2011 - 04.2021
Associate of Science - Science And Art
Olney Central College
Proficiencies
- Microsoft Office
- Acuity Scheduling
- Quickbooks
- Square POS
- Wix
- Squarespace
- Adobe Photoshop
- Adobe Lightroom
- CMC Wizard FrameShop