Laurel Keen
Elverson,PA
Summary
Reliable professional with a background in student transportation safety, skilled at maintaining high productivity levels and completing tasks efficiently. Possess expertise in safety protocol adherence, behavior management, and emergency response preparedness. Excels in communication, patience, and adaptability, ensuring smooth and safe transport for students.
Overview
13
13
years of professional experience
Work History
Bus Monitor
George Krapf Jr & Sons
West Chester, PA
08.2014 - Current
- Assisted disabled passengers by helping them board the bus safely and providing any necessary accommodations during their trip.
- Monitored passenger behavior to ensure safety of all riders.
- Enforced safety regulations by reminding passengers to remain seated and keep noise levels down.
- Managed difficult situations between passengers in a calm and professional manner while maintaining order on the bus.
- Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
- Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
Server
Heatherwood Retirement Community
Honey Brook, PA
10.2011 - 05.2017
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked food before serving it to customers.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Twin Valley High School
Elverson, PA06-2013
Some College (No Degree) - Diagnostic Medical Sonography
Delaware County Community College
Media, PASkills
- Disability Awareness
- Safety awareness
- Emergency Procedures
- Behavior monitoring
- Conflict Resolution
- Teamwork and Collaboration
- Student Supervision
- Disability assistance
- Special needs understanding
- Parent and student communication
- Organizational abilities
- Fast Learner
References
References available upon request.
Timeline
Bus Monitor
George Krapf Jr & Sons
08.2014 - Current
Server
Heatherwood Retirement Community
10.2011 - 05.2017
High School Diploma -
Twin Valley High School
Some College (No Degree) - Diagnostic Medical Sonography
Delaware County Community College
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