Laurel Shaut

My job includes packaging, labeling, and slicing bread. I have experience with industrial slicing and basic label machinery. I also have experience using basic bakery equipment such as knives, ovens, and mixers.

Working bakery service at Wegmans has given me experience in customer service. I always ensured that I was meeting the customer's needs; answering questions, slicing bread, taking down orders, etc. If there is ever something that I cannot do, I directed a customer towards someone who could properly assist them.

I also have experience opening and closing the department. This entailed getting products out to be sold quickly and ensuring that everything looked tidy. While closing I made sure that there was enough product out for the night and that all work areas were cleaned properly.

My responsibilities included:

• Raking bedding to scoop manure and cleaning animal stalls.
• Handling, walking and brushing horses.
• Cleaning and refilling feed buckets and waterers.
• Unloading hay, grain and other goods to neatly store in proper location.
• Holding horses for veterinarian during health checks and care or for farrier for trimming and shoeing of horse hooves.

Working as a barn hand taught me more responsibility as I was responsible for around 22 horses at a time, each with individual needs. The horses' owners were paying for a service so I was always making sure that the facilities were tidy so that the animals were healthy and safe.

My responsibilities included:

• Communicating with staff and other volunteers to coordinate services and address concerns.
• Setting up and cleaning up after activities.
• Attending training to learn program procedures and policies.
• Providing directions to facility visitors and answered general questions.
• Using strong verbal and written communication skills to convey messages via phone, text and email.
• At times I was responsible for the safety of large groups of people, ensuring that there were not too many people in one area.