Laurel Wytiaz
Winter Garden,Florida
Summary
Hardworking and reliable Retail Buyer with history in specializing in logo apparel and accessories and children's role-play apparel, toys, and accessories. Strong abilities in analyzing sales data, data entry, buying, negotiating contracts, invoicing, visual merchandising, sales, and contributing to promotional strategies. Offering years of experience in hospitality and retail. Customer service-oriented professional with an outgoing personality and skills in upselling and merchandising luxury product. Adept at working effectively unsupervised and quickly mastering any new skills. Focused on driving revenue growth with a proactive, strategic, and personable approach, while being highly organized and punctual with a team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Retail Buyer
Four Seasons Resort Orlando at Walt Disney World® Resort
Lake Buena Vista , FL
2022.07 - Current
- Attended trade shows and conferences to stay abreast of industry trends and best practices.
- Planned store layouts and displays to maximize sales potential of products.
- Negotiated contracts with vendors, suppliers, and manufacturers to secure competitive prices on products.
- Developed relationships with new and existing vendors to ensure product availability and quality standards are met.
- Monitored inventory levels of merchandise in retail stores to determine re-order needs.
- Evaluated vendor performance based on key metrics such as delivery times, quality control, pricing structure.
- Maintained accurate records of purchase orders, invoices and other related documents in company system.
- Provided guidance and support to store personnel regarding product selection criteria for optimal sales results.
- Ordered inventory based on understanding of current fashion and market trends.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at location.
Purchasing Coordinator
Four Seasons Resort Orlando at Walt Disney World® Resort
Lake Buena Vista , FL
2019.08 - 2022.07
- Maintained accurate records of all purchases, invoices, and payments.
- Coordinated with vendors to ensure timely delivery of goods.
- Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
- Maintained accurate records of purchased items including costs, delivery dates, and quantity available.
- Checked shipments to assess quality and quantity of purchased items.
- Researched pricing information and compared prices and quotations.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
Sales Supervisor
Four Seasons Resort Orlando at Walt Disney World® Resort
Lake Buena Vista , FL
2018.11 - 2019.08
- Provide sales assistance on the sales floor.
- Promoted culture of customer focus and product knowledge to build loyal customer base.
- Enhanced sales by implementing merchandising and promotional improvements.
- Supported business performance targets to drive improvements in sales and customer satisfaction levels.
- Connected with customers daily to understand needs and provide assistance.
- Mentored employees and instructed on management of complicated sales, complex issues, and difficult customers.
- Provided effective mentoring to sale associate's to help achieve sales goals.
- Promoted key products and features to customers to generate interest and drive revenue growth.
- Supervised sales team that generated over $3.7 million per year.
- Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
Retail Learning Coach
Four Seasons Resort Orlando at Walt Disney World® Resort
Lake Buena Vista , FL
2017.02 - 2018.11
- Created practice exams and exercise documents to promote product knowledge.
- Mentored each sales associate with knowledge, performance, and overall skills.
- Equipped retail staff members to effectively sell, serve customers, maintain inventory and perform other retail duties.
- Sent on "Task Force" to our Palm Beach property to help train and promote sales with their resort's team.
- Trained new staff members on merchandising principles and practices adopted by the organization.
- Consistently met established sales goals while providing exceptional customer service.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Provided support to store managers in developing their teams' operational abilities.
Sales Associate
Four Seasons Resort Orlando at Walt Disney World® Resort
Lake Buena Vista , FL
2016.10 - 2017.02
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Organized product displays to attract customers and increase sales.
- Carried out periodic cycle counts to keep track of inventory levels accurately.
Sales Associate
Charming Charlie
Winter Garden , FL
2016.06 - 2016.10
- Kept up to date with emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Negotiated and closed sales with minimal oversight.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
Education
Bachelor of Arts - Art
Lincoln Memorial University
Harrogate, TN05.2015
Skills
- Retail merchandise buying
- Invoicing
- Pricing structures
- Vendor collaboration
- Inventory coordination
- Sales analysis
- Accurate recordkeeping
- Trend monitoring
- Supplier relationship management
- Markup rate recommendations
- Visual merchandising expertise
- Employee training and development
- Excellent communication skills
- POS system operation
- Proficient in Excel
- Data-driven decision-making
- Sales expertise
- Outgoing personality
- Team player mentality
- Reliable and punctual
Accomplishments
- Exceeded sales goals with the 1.3 million in revenue in 2017.
- Consistently recognized as a top seller in a team of 10+ associates.
- Nominated for Employee of the Month six times in seven years at Four Seasons Orlando.
- Sent on "Task Force" to help train and lead sales with another team.
- Trained every new sales associate from 2017-2019.
- Increased our logo product sales revenue by over 63% from 2022-2023 by bringing in three new vendors to support the logo line.
Timeline
Retail Buyer
Four Seasons Resort Orlando at Walt Disney World® Resort
2022.07 - Current
Purchasing Coordinator
Four Seasons Resort Orlando at Walt Disney World® Resort
2019.08 - 2022.07
Sales Supervisor
Four Seasons Resort Orlando at Walt Disney World® Resort
2018.11 - 2019.08
Retail Learning Coach
Four Seasons Resort Orlando at Walt Disney World® Resort
2017.02 - 2018.11
Sales Associate
Four Seasons Resort Orlando at Walt Disney World® Resort
2016.10 - 2017.02
Sales Associate
Charming Charlie
2016.06 - 2016.10
Bachelor of Arts - Art
Lincoln Memorial University
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