Rachel Joseph
Davenport,FL
Summary
An accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of handling money and quality standards. Skilled at multitasking and practicing effective time management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Cast Member
Walt Disney World Resort
2023.06 - Current
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Food and Beverage Cast Member
Walt Disney World Resort
2023.06 - Current
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food and Beverage Cast Member
Walt Disney World Resort
2023.06 - Current
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Print and Marketing Sales Associate
Staples
2022.12 - 2023.03
- Helped customers advertise their businesses through flyers, posters, business cards, etc
- Rang them up when they finished
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Created customized options and solutions to meet customer unique copy and printing needs.
Tutor
Person
2022.04 - 2022.05
- Tutored a high school junior in college algebra.
Teacher's Assistant
Ridgeview Global Studies Academy
2021.08 - 2022.05
- Assisted a second teacher during the 2021-2022 school year
- Made copies, ran errands, set up her classroom, and helped her with whatever she needed help with
Volunteer
Ridgeview Global Studies Academy
2021.09 - 2022.02
- Volunteered in the after school program at RGSA, helping elementary school children with their homework
- Took them outside to play or watch a movie until their parents came
- Helped first, second, and third graders improve their reading
- Planned and organized many events schoolwide through the student leadership team
Volunteer
Toys For Tots
2021.12 - 2021.12
- Assisted the Toys for Tots organization in giving toys to the less fortunate
- Helped organize and hand out the gifts in a timely manner
Education
Bachelor of Science - Integrated Business
University of Central Florida
Orlando, FL12.2026
Associate of Arts -
Polk State College
08.2023
High School Diploma -
Ridgeview Global Studies Academy
Davenport05.2023
Skills
- Quick-learning
- Customer Service
- Strong teamwork
- Exceptional communication
- POS System Operation
- Work Ethic and Integrity
Certification
- Microsoft Office Specialist Expert for Office Word 2016
- Microsoft Office Specialist Expert for Office PowerPoint 2016
- Microsoft Office Specialist Expert for Office Outlook 2016
- Microsoft Office Specialist Expert for Office Excel 2016
- Microsoft Office Specialist Expert for Office Word 2016 Expert
Languages
English
Native or Bilingual
Haitian Creole
Limited Working
Timeline
Food and Beverage Cast Member
Walt Disney World Resort
2023.06 - Current
Food and Beverage Cast Member
Walt Disney World Resort
2023.06 - Current
Food and Beverage Cast Member
Walt Disney World Resort
2023.06 - Current
Print and Marketing Sales Associate
Staples
2022.12 - 2023.03
Tutor
Person
2022.04 - 2022.05
Volunteer
Toys For Tots
2021.12 - 2021.12
Volunteer
Ridgeview Global Studies Academy
2021.09 - 2022.02
Teacher's Assistant
Ridgeview Global Studies Academy
2021.08 - 2022.05
Bachelor of Science - Integrated Business
University of Central Florida
Associate of Arts -
Polk State College
High School Diploma -
Ridgeview Global Studies Academy
- Microsoft Office Specialist Expert for Office Word 2016
- Microsoft Office Specialist Expert for Office PowerPoint 2016
- Microsoft Office Specialist Expert for Office Outlook 2016
- Microsoft Office Specialist Expert for Office Excel 2016
- Microsoft Office Specialist Expert for Office Word 2016 Expert
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