Product Manager
Lauren Harchut
Bold LLC
Huntington Beach,CA
Overview
Strategic and user-focused Product Management professional with a proven track record of building scalable systems and customer-centric experiences across digital platforms. Known for leading cross-functional teams to translate complex business challenges into actionable product strategies that drive engagement, monetization, and long-term growth. Adept at balancing technical depth with business context to deliver impactful platform solutions
10+
Years of Professional Experience
04+
Years of Product Management Experience
Work History
01.2023 - Current3 Years 7 Months
Product Manager II
Bold LLC | Remote, CA
- Lead end-to-end strategy and execution for subscription-based experiences, improving conversion and retention through platform-driven features
- Partner with engineering and design to evolve core systems that power dynamic user profiles and data-rich engagement tools
- Define roadmaps and GTM plans to enhance product scalability, infrastructure reliability, and monetization
- Conduct A/B testing and quantitative analysis to identify opportunists for optimization and guide decision-making
- Collaborate with QA and engineering to refine testing workflows, ensuring product launches meet quality standards and align with
business goals - Drive cross-funcVonal alignment with MarkeVng, OperaVons, and Engineering to ensure unified delivery of plaTorm iniVaVves
05.2021 - 10.20221 Year 5 Months
Product Marketing Manager
Avocado Green Brands | Fullerton, CA
- Own the new product launch process across all departments and coordinate cross functionally on product launch and development
- Create go-to-market strategies and ideate development of new products within home goods, apparel and beauty
Create product launch templates incorporating cross functional groups and streamline product launch efficiency - Train marketing and support teams on product specifications, launch tactics and sales strategies
Inform retail pricing strategy by analyzing logistics, vendors, and shipping to determine overall product costs - Create master documents for products with bill of materials, shipping protocols, marketing assets, FAQs and spec sheets
01.2021 - 05.20214 Months
Marketing Manager
Max Mara Fashion Group | Costa Mesa, CA
- Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
- Coordinated integration of Tulip platform across all company devices, improving marketing and sales capabilities for in-store employees.
- Developed and executed targeted email marketing campaigns to drive customer engagement and retention.
- Analyzed market trends and consumer insights to inform strategic decision-making processes.
- Collaborated with sales teams to create integrated promotional materials that drive lead generation efforts.
- Established metrics for evaluating campaign effectiveness, ensuring data-driven adjustments to strategy execution.
- Managed social media accounts for optimal audience engagement and increased online presence.
12.2019 - 09.20209 Months
Product Operations Manager
Anomalie | San Francisco, CA
- Leveraged production expertise to improve and simplify key business strategies throughout the organization
- Led and tracked sprint planning projects in partnership with Product Managers and Design Engineers to improve metrics relating to cash collection, measurement accuracy, customer engagement, and production expenses
- Created and launched an at-home try-on program with customer journey, custom measurement chart, sample products, instructions, and webforms which increased customer conversions by 80% and doubled measurement accuracy
- Simplified and streamlined customer experience, earned trust, and improved conversions by rethinking and addressing emotional barriers to fixing and purchasing a once-in-a-lifetime gown sight unseen
- Improved product development roadmaps by working directly with product managers to integrate customer data into changes to design, production and sales processes
- Performed A/B testing and overhauled content strategy which increased online conversions by 15%
- Collaborated with C-Suite and Buyers to optimize vendor relationships, mitigate financial risk and minimize costs
04.2019 - 12.20198 Months
Design Manager
Anomalie | San Francisco, CA
- Collaborated with cross-functional teams to develop innovative design solutions, enhancing overall project outcomes.
- Managed a team of 10 skilled designers in concept planning, customer interactions, and meeting KPI goals.
- Utilized KPIs across the organization to standardize processes, align teams, and track performance
- Streamlined department procedures including special order processing, concept planning, and customer interactions
- Ideated and implemented process changes across the company to shorten design time and improve product quality
09.2018 - 04.20197 Months
Design Operations Specialist
Anomalie | San Francisco, CA
- Managed 200+ clients simultaneously. Reviewed and confirmed custom gown designs, developed tech packs, and coordinated production with technical designers and manufacturers in China.
01.2018 - 09.20188 Months
Customer Experience Manager
Anomalie | San Francisco, CA
- Promoted for an exceptionally clear understanding and developing and delivering outstanding client service programs
- Managed and trained team of 10+ Customer Experience Associates on handling introductory phone calls
- Set KPIs and metrics for the team, and analyzed response data to improve sales strategies
08.2017 - 01.20185 Months
Customer Experience Associate
Anomalie | San Francisco, CA
- Joined rapidly growing startup in a highly versatile role working directly with brides, conducting design consultations, cutting fabric, copywriting and managing Pinterest account.
Education
Bachelor of Science | Communication Studies
University of San Francisco | San Francisco, CA | 08.2013 - 05.2017
University of San Francisco - San Francisco, CA
08.2013 - 05.2017
- Minor in Business Administration
- Member of Kappa Alpha Theta
Master of Arts | Fashion Merchandising
Academy of Art University | San Francisco, CA | 08.2017 - 05.2019
Academy of Art University - San Francisco, CA
08.2017 - 05.2019
Skills
Software
Jira
Trello
Slack
Photoshop
Illustrator
“You were born with the ability to change someone's life, don't waste it.”
Unknown
Timeline
Product Manager II
Bold LLC
01.2023 - CurrentRead more
Product Marketing Manager
Avocado Green Brands
05.2021 - 10.2022Read more
Marketing Manager
Max Mara Fashion Group
01.2021 - 05.2021Read more
Product Operations Manager
Anomalie
12.2019 - 09.2020Read more
Design Manager
Anomalie
04.2019 - 12.2019Read more
Design Operations Specialist
Anomalie
09.2018 - 04.2019Read more
Customer Experience Manager
Anomalie
01.2018 - 09.2018Read more
Academy of Art University - Master of Arts, Fashion Merchandising
08.2017 - 05.2019Read more
Customer Experience Associate
Anomalie
08.2017 - 01.2018Read more
University of San Francisco - Bachelor of Science, Communication Studies
08.2013 - 05.2017Read more
Languages
English
Native or Bilingual
Spanish
Limited Working
Italian
Elementary