Lauren Adams
Richmond,KY
Summary
Accomplished pharmacy leader with experience cultivating regulatory and business partnerships that deliver improved patient outcomes and business results. Offering leadership, strategic planning, and effective communication and organization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
CVS
Lexington, KY
10.2021 - Current
- Supervised team of 8 pharmacy technicians.
- Deliver pharmacy workflow execution among pharmacy teams to optimize the patient experience
- Drive positive patient health outcomes through medication therapy management services
- Maintain pharmacy operational compliance in accordance with all federal and state regulations
- Vaccinate patients to provide immunity against influenza, pneumonia and other diseases.
Healthcare Supervisor
Walgreen Co
Louisville, KY
05.2019 - 10.2021
- Drove business impacts in terms of patient and clinical outcomes, compliance, adherence, and specialty profitability across approximately 80 retail pharmacy business units
- Advised on pharmacy strategy and drive results through effective leadership behaviors
- Built strategic relationships with key community and regulatory stakeholders
- Applied healthcare knowledge of competition and trends to develop external relationships and identified strategically aligned business opportunities
- Collaborated with field leaders, support roles, and specialty teams to drive healthcare program accountability.
Pharmacy Transition Lead
Walgreens
Louisville, KY
11.2017 - 05.2019
- Successfully transitioned nearly 100 retail pharmacy business units through largest retail acquisition to date
- Identified patient segment needs and expectations to quickly identify and execute business growth opportunities
- Led organizational change by developing strong relationships with new team members to drive integration and retention activities for acquisition team members and patients
- Served as pharmacy training resource for Director and District Managers
- Drove pharmacy strategic results by leveraging strong leadership capabilities.
Executive Change Management Consultant
Walgreens
Louisville, KY
11.2016 - 11.2017
- Drove sustainable behavior change across nearly 100 business units that encouraged developmental and customer-based approach to drive results
- Primary consultant for Director of Pharmacy and Retail Operations to identify areas of opportunity for coaching and development among leaders resulting in significantly improved business performance and talent pipeline
- Fostered talent development and succession planning across cross-functional area team
- Development and implementation of unique onboarding program for multi-level team members.
Pharmacy Manager
Walgreens
Louisville, KY
12.2013 - 11.2016
- Led execution among peers to deliver on area level immunization targets
- Served as area lead for HIV and Hepatitis C centers of excellence
- Direct reports included three pharmacists and fifteen technicians
- Organized off-site health testing and immunization clinics in local community
- Pharmacy location recognized as center of excellence for both HIV management and immunization delivery
- Maintained work flow and workload balancing among technicians and pharmacists at high volume pharmacy.
Education
Doctor of Pharmacy -
Duquesne University
12.2012
Bachelor of Science - Human Nutrition
University of Kentucky
05.2008
Skills
- Pharmacy operations management
- Hiring and recruitment
- Relationship building and retention
- Training and mentoring
- Multidisciplinary team collaboration
Certification
Indiana Pharmacist License
Kentucky Pharmacist License
APhA Immunization Certification
Adult, Child, and Infant CPR Certification
First Aid Certification
Accomplishments
- Awarded three United States Army Civilian Coins in recognition of healthcare services
- Appointed to Mayoral COVID Vaccine Distribution Taskforce
- Recipient of Drug Store News Rising Star Award
- Founding chair of Women of Walgreens Business Rousource Group
Timeline
Pharmacy Manager
CVS
10.2021 - Current
Healthcare Supervisor
Walgreen Co
05.2019 - 10.2021
Pharmacy Transition Lead
Walgreens
11.2017 - 05.2019
Executive Change Management Consultant
Walgreens
11.2016 - 11.2017
Pharmacy Manager
Walgreens
12.2013 - 11.2016
Doctor of Pharmacy -
Duquesne University
Bachelor of Science - Human Nutrition
University of Kentucky