Lauren Adams
Highlands Ranch,CO
Summary
Successful sales associate with 6 years experience in retail and 1 year of retail management. Thrives in a fast-paced environment. Eager to have more responsibilities and opportunities for growth.
Overview
6
6
years of professional experience
Work History
Sales Associate
Orangetheory Fitness
Parker, CO
02.2024 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
Motorclothes Manager
Mile High Harley Davidson of Parker
Parker, Colorado
09.2022 - 01.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Created detailed reports on team activities as requested by management.
- Analyzed data from various sources to identify trends or patterns in customer behavior.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Fitness - Sales Associate
Orangetheory, Lauren Adams
Parker, CO
03.2022 - 12.2022
- Completed daily tasks to ensure the building is clean
- Provided a welcoming atmosphere to potential new members
- Maintained knowledge of current promotions and each class provided
- Made daily calls to promote introduction classes and memberships.
Motorclothes Associate
Rocky Mountain Harley Davidson
Littleton
04.2018 - 02.2022
- Co
- Receives many accolades from customers
- Consistently ranks highest in sales contests
- Extensive knowledge of products and their safety features
- Responsible for training all new employees
- Tasked with checking inventory annually
- In charge of designing clothing displays and creating posters from product endorsements and sales
- Data Entry
Education
Bachelor of Arts - Music Business
University of Colorado Denver
05-2024
High School Diploma -
Mountain Vista High School
05.2020
Skills
- Communication Skills
- Time Management
- Staff Training
- Multi-tasking
- Customer Relations
- Interpersonal Skills
- POS System Operation
- Store Opening and Closing
Timeline
Sales Associate
Orangetheory Fitness
02.2024 - Current
Motorclothes Manager
Mile High Harley Davidson of Parker
09.2022 - 01.2024
Fitness - Sales Associate
Orangetheory, Lauren Adams
03.2022 - 12.2022
Motorclothes Associate
Rocky Mountain Harley Davidson
04.2018 - 02.2022
Bachelor of Arts - Music Business
University of Colorado Denver
High School Diploma -
Mountain Vista High School