Lauren Ahmad
Live in Lodge
Flowery Branch,GA
4
years of professional experience
I am a motivated and reliable professional with hands-on experience supervising teams, coordinating daily operations, and delivering high-quality customer service. I have a proven ability to lead by example, communicate effectively, and maintain organized, efficient workflows in fast-paced environments. I am seeking an opportunity to contribute strong communication, problem-solving, and supervisory skills in a service-oriented environment while continuing to grow professionally. Skilled in conflict resolution and performance management, I consistently enhance guest experiences while ensuring compliance with health and safety standards. Committed to achieving operational efficiency and fostering a motivated team environment.
Work History
Front Desk Assistant
2 Months- Greeted guests professionally and managed check-in and check-out procedures.
- Answered guest questions, handled concerns, and provided information about lodge services.
- Managed reservations, updated booking information, and maintained accurate records.
- Answered phone calls, took messages, and communicated guest requests to staff.
- Processed payments, issued receipts, and verified guest accounts accurately.
- Coordinated with housekeeping and maintenance to address guest needs promptly.
- Maintained an organized, clean, and welcoming front desk area.
- Assisted with daily administrative tasks to ensure smooth and efficient operations.
Boat Rental Attendant
4 Months- Processed rental agreements and verified customer information for equipment checkouts.
- Inspected returned equipment for damage, cleanliness, and readiness.
- Explained safety guidelines and basic operating instructions to customers.
- Managed reservations and coordinated rental availability.
- Maintained accurate inventory of equipment and supplies.
- Assisted customers with equipment selection, sizing, and basic usage.
- Cleaned, organized, and properly stored rental equipment.
Shift Manager
3 Months- Supervised crew members to maintain efficient service, food quality, and customer satisfaction.
- Assigned tasks and coordinated station coverage during shifts.
- Trained new employees on procedures, safety standards, and guest service.
- Monitored cash handling, register accuracy, and drawer reconciliation.
- Delegated responsibilities to support smooth restaurant operations.
- Maintained high standards of hospitality and brand consistency.
Lead Supervisor
2 Years 10 Months- Supervised daily food and beverage operations to ensure efficient workflow and quality service.
- Led, trained, and motivated team members while assigning tasks and monitoring performance.
- Monitored food preparation, kitchen cleanliness, and sanitation standards.
- Managed POS transactions, cash handling, receipts, and cash drawer reconciliation.
- Created employee schedules and adjusted staffing based on business needs.
- Addressed customer concerns professionally and resolved issues to ensure a positive experience.
Education
- Radiologic Technology
High School Diploma
Skills
Excellent communication
Hospitality services
Time management
Attention to detail
Team leadership & staff development
Scheduling & shift coordination
Conflict resolution & problem-solving
Performance management & coaching
Customer service excellence
Inventory control & ordering
Training & onboarding employees
Sales tracking & goal achievement
Health & safety compliance
Timeline
Front Desk Assistant
Live in Lodge
08.2026 - CurrentRead More
Boat Rental Attendant
Port Royale Marina
04.2026 - 08.2026Read More
Shift Manager
Popeyes
01.2026 - 04.2026Read More
Lead Supervisor
Margaritaville Waterpark
02.2023 - 12.2025Read More
Lanier Technical College
from Radiologic Technology
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Flowery Branch High School
High School Diploma
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