Lauren Alexander
Columbia,MO
Summary
Experienced in leadership roles, providing exceptional customer service and fostering welcoming environments. Displays strong organizational abilities along with proficiency in handling high-pressure situations.
Overview
4
4
years of professional experience
Work History
Shift Lead
Sugar Llamas
07.2023 - 01.2025
- Opened and closed the store, prepared and served drinks and fresh mini donuts, and ensured a clean, safe environment.
- Efficiently handled orders for DoorDash, mobile, catering, and drivethrough, while maintaining friendly customer service.
- Managed cash and inventory, collaborated with team members to ensure smooth operations and excellent customer experiences.
Hostess
State Fare Kitchen & Bar
05.2022 - 09.2022
- Opened and closed the restaurant, managed the host stand, and set up for private events and large parties.
- Greeted guests, managed waitlists, and used reservation software to organize table assignments.
- Worked closely with servers and management to ensure a welcoming, efficient front-of-house experience.
Hostess
Uli's Kitchen
04.2021 - 08.2021
- Greeted guests, managed reservations, and coordinated seating for smooth service.
- Handled phone orders and provided friendly, professional customer service.
- Maintained a clean, organized front entrance and assisted staff to ensure an excellent guest experience.
Household & Pet Care Provider
Various
Spring, TX
- Provided responsible and attentive pet care, including feeding, walking, administering medications, and ensuring pets' safety and comfort.
- Maintained household cleanliness and security, handling light cleaning, mail collection, and other tasks as needed during owners' absence.
Education
Bachelor of Science - Political Science
UNIVERSITY OF MISSOURI
Columbia, MO05-2028
High School -
CONCORDIA LUTHERAN HIGH SCHOOL
Tomball, TX05-2024
Skills
- Communication skills
- Customer service excellence
- Adaptability and flexibility
- Time management strategies
- Leadership abilities
- Social media management
- Critical thinking skills
- Event coordination
Timeline
Shift Lead
Sugar Llamas
07.2023 - 01.2025
Hostess
State Fare Kitchen & Bar
05.2022 - 09.2022
Hostess
Uli's Kitchen
04.2021 - 08.2021
Household & Pet Care Provider
Various
Bachelor of Science - Political Science
UNIVERSITY OF MISSOURI
High School -
CONCORDIA LUTHERAN HIGH SCHOOL