LAUREN ANDERSEN
Los Angeles,CA
Summary
Passionate retail leader with 10+ years of experience in customer service, people development, and sales growth. Known for delivering high-level styling and service while driving results through strong merchandising, coaching, and team motivation. Energized by creativity, culture, and every opportunity to lead with optimism and individuality.
Overview
9
9
years of professional experience
Work History
Associate Store Manager
Anthropolgoe
Los Angeles, CA
06.2023 - Current
- Lead an engaging retail environment that inspires customer loyalty in a fast-paced environment, and a customer-centric experience.
- Come up with innovative training initiatives, supported by company tools, to train the team to meet or exceed company service standards.
- Partner with the Regional Service lead to create and champion District and Regional contests to drive KPIs.
- Drive stylist program and help execute District styling initiatives and workshops
- Train and develop leadership in a multi-level store with experience across Anthropologie, Weddings, and Terrain.
- District Lead for the Concierge program, delivering results, increasing District engagement, and acting as a resource for peers.
- Trained as a New Store Opening Training Lead.
- Experience communicating product and customer feedback with high-level leadership and Home Office partners for the best store results.
Store Manager
Anthropologie
01.2021 - 06.2023
- Boosted customer engagement through enhanced visual presentations and store operations.
- Initiated operating procedures by assessing scheduling and sales forecasts.
- Mentored team members on brand messaging and service standards, promoting internal growth.
- Facilitated pop-up markets and in-store events to strengthen community ties.
Service & Styling Manager
Anthropologie
Los Angeles
01.2020 - 01.2021
Home Department Manager
Anthropologie
Los Angeles, CA
09.2018 - 12.2020
Sales Associate
Anthropologie
Milwaukee, WI
05.2016 - 09.2018
Skills
- Mentorship and team building
- Concierge program leadership
- Styling across categories
- Sales coaching and training
- Merchandising expertise
- Customer experience strategy
- Key performance indicator management
- Leadership among peers
Timeline
Associate Store Manager
Anthropolgoe
06.2023 - Current
Store Manager
Anthropologie
01.2021 - 06.2023
Service & Styling Manager
Anthropologie
01.2020 - 01.2021
Home Department Manager
Anthropologie
09.2018 - 12.2020
Sales Associate
Anthropologie
05.2016 - 09.2018
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