Lauren Anderson
Fresno,CA
Summary
Dedicated professional with extensive experience in high-pressure customer service settings. Proven ability to communicate effectively, organize tasks efficiently, and solve problems promptly. Known for reliability, kindness, and initiative in team environments. As well as constantly committed to fostering a positive workplace while enhancing professional skills.
Overview
5
5
years of professional experience
Work History
Server
Chilis Restaurant
Fresno, CA
07.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Took and processed customer orders accurately and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Managed cash register transactions and processed payments securely.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers on restaurant policies and procedures.
Assistant Manager
Little Caesars Pizza
Fresno, CA
01.2023 - 02.2025
- Assisted in managing daily operations and staff scheduling in a fast-paced environment.
- Oversaw inventory management and ensured stock levels met operational needs.
- Monitored staff performance and addressed issues.
- Prepared and assembled food items according to standardized recipes.
- Followed health and safety regulations during food handling processes.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Sanitized kitchen areas and equipment to maintain cleanliness and safety standards.
Server Assistant
Red Lobster
Fresno, CA
11.2021 - 02.2024
- Assisted servers in delivering food and beverages efficiently to customers.
- Greeted guests and answered any questions they had about the menu.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Trained new team members on service standards and restaurant procedures.
- Set up tables and chairs for parties and large groups.
- Executed multiple tasks simultaneously to support restaurant operations.
Education
High School Diploma -
Crescent View South Charter
Fresno, CA06-2023
Biology
Fresno City College
Fresno, CA08-2026
Skills
- POS systems proficiency
- Cash handling
- Food safety
- Inventory management
- Customer service
- Time management
- Work efficiency
- Team collaboration
- Effective communication
- Conflict resolution
- Problem solving
Timeline
Server
Chilis Restaurant
07.2024 - Current
Assistant Manager
Little Caesars Pizza
01.2023 - 02.2025
Server Assistant
Red Lobster
11.2021 - 02.2024
High School Diploma -
Crescent View South Charter
Biology
Fresno City College