Lauren Angus
Evergreen Park,IL
Summary
Proactive and dedicated Dining Room Server with a proven track record at Mercy Circle Senior Living, where exceptional guest service and efficient dining area maintenance were paramount. Mastered menu memorization and safe food handling, enhancing customer satisfaction and loyalty through effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Dining Room Server
Mercy Circle Senior Living
Chicago, IL
06.2021 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Took orders and delivered food items to residents in main dining room.
Education
Highschool -
Mother Mcauley
Chicago, ILAssociate Of Arts And Sciences - Communications
Moraine Valley Community College
Palos Hills, IL09.2024
Skills
- Service prioritization
- Cleaning and sanitization
- Dining area maintenance
- Supply Replenishment
- Guest service
- Safe Food Handling
- Guest Relations
- Meal delivery
- Kitchen Communication
- Guest complaint resolution
- Food station setup
- Table preparation
- Food safety understanding
- Customer Engagement
- Greeting and escorting guests
- Supply Restocking
- Menu Memorization
- Food service skills
- Setting up tables
Timeline
Dining Room Server
Mercy Circle Senior Living
06.2021 - Current
Highschool -
Mother Mcauley
Associate Of Arts And Sciences - Communications
Moraine Valley Community College