An experienced individual who quickly adapts to new situations, company cultures, and work processes. Skilled in boosting current sales, efficiently processing transactions, and effectively handling customer complaints. Demonstrates strong proficiency in operating POS systems, delivering exceptional customer service, and communicating effectively. Highly proficient in merchandising, ensuring products are attractively displayed and well-organized.
Overview
10
10
years of professional experience
Work History
Retail Associate
Wal-Mart
05.2015 - Current
Answered customer questions about return and exchange policies.
Maintained strong working relationships inside and outside organization.
Utilized POS system to process cash, credit card, and mobile pay transactions.
Addressed, researched, and resolved customer issues.
Item pick rate of 152.
Recorded 250+ theft cases
Organized and faced products on shelves and in displays to comply with merchandising standards.
Set up promotional displays according to company guidelines.
Worked closely with management to achieve monthly sales goals.
Demonstrated strong knowledge of products and promotions to increase sales revenue.
Collaborated with team members to meet daily sales targets.
Accomplished 90% of goals on time.
Manufacturing Worker
Basic American Foods
01.2021 - 07.2022
Maintained accurate records of production data, including output and defects.
Packaged finished products for shipment according to company guidelines.
Monitored production lines for quality control and efficiency.
Operated various machines and equipment in manufacturing processes.
Troubleshot issues with machinery, making necessary adjustments or repairs.
Ensured adherence to safety protocols, reporting any hazards or incidents to management.
Trained new employees on proper machine operation and safety procedures.
Provided laboratory samples 3 times per shift.
Education
Bachelor of Science (B.S.) - Biology
Brigham Young University-Idaho
04.2025
Skills
Incredible work ethic
Retail store operations
Interpersonal and written communication
Retail merchandising expertise
Decision-making
Retail sales
Creative thinking
Operate cash registers
Active listening
LANGUAGE
English Native
Polish Conversational
EXTRACURRICULAR ACTIVITIES
1 semester Shrub planting service project, Beaver Dick Park, Rexburg, Idaho Choir: 9 years