Lauren Aromando
Goldsboro,NC
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
2
2
years of professional experience
Work History
Receptionist
Brandywine Veterinary Hospital
Wilson, NC
07.2024 - Current
- Developing long-term relationships with our clients and their pets.
- Confirming next day appointments and follow-up calls.
- Refilling medications for our patients
- Handling cash, card, care credit transactions.
Patient Services Coordinator
Novant Health, Inc
Matthews, North Carolina
05.2023 - 04.2024
- Working our referral queue for all 6 offices to make sure the schedule was full.
- Verifying patient demographics and their insurance before their appointment.
- Entering telephone encounters and routing them to the correct individual.
- Handling transactions and doing end of day report.
Education
High School Diploma -
Merced High
Merced05-2010
Skills
- Strong time management
- Reliable
- Flexible
- Calm demeanor
- Organization skills
- Multi-line telephone skills
- Scheduling appointments
- Greeting and seating clients
- Verbal and written communication
- Positive and professional
Timeline
Receptionist
Brandywine Veterinary Hospital
07.2024 - Current
Patient Services Coordinator
Novant Health, Inc
05.2023 - 04.2024
High School Diploma -
Merced High