Lauren Baciulis
Waterford,PA
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food Truck Operator
Green Bean Express
Waterford, PA
09.2024 - Current
- Developed business plan and budget to maximize profitability.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Developed menus for customers to choose from.
- Processed payments accurately and efficiently using cash registers or POS systems.
- Provided excellent customer service, resolving customer complaints quickly and professionally.
- Advertised the food truck business through various channels such as social media, flyers.
Corrections Specialist
United States Army
Fort Leavenworth, KS
02.2013 - 03.2016
- Supervised work details assigned to offenders such as cleaning duties, kitchen help, grounds keeping tasks.
- Provided guidance and support to inmates regarding their rights, privileges, and obligations.
- Conducted regular security checks of inmate areas to maintain safety and order.
- Assisted in the intake process for new inmates by verifying paperwork and conducting initial assessments.
- Monitored inmate activities both inside and outside of cells to ensure compliance with regulations.
- Responded to emergency situations quickly and efficiently while maintaining control of the situation.
Pet Care Associate
PetSmart
Erie, PA
08.2011 - 12.2012
- Provided excellent customer service to all pet owners.
- Assisted customers with selecting the appropriate food, toys, treats, and other pet supplies.
- Monitored the health of all animals in care and reported any changes to management team.
- Maintained cleanliness of facility by performing daily cleaning tasks such as sweeping, mopping, vacuuming, and scrubbing floors.
- Performed routine maintenance on animal enclosures such as changing bedding materials or refilling water dishes.
- Educated customers about proper nutrition for their pets based on breed and age requirements.
Education
Bachelor of Science - Biology
Gannon University
Erie, PA12-2011
Skills
- Operations Management
- Business Planning
- Human Resources
- Sales negotiation
- Budget Development
- Finance management
Affiliations
- Beekeeping
- Horseback riding
Certification
- Food safety manager
References
References available upon request.
Timeline
Food Truck Operator
Green Bean Express
09.2024 - Current
Corrections Specialist
United States Army
02.2013 - 03.2016
Pet Care Associate
PetSmart
08.2011 - 12.2012
Bachelor of Science - Biology
Gannon University
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