Summary
Overview
Work History
Education
Skills
Certification
Music composition and Classic literature collector,
Languages
Timeline
Generic

Lauren Bailey

Shift Supervisor And Trainer
Hollywood,SC

Summary

Reliable Shift Leader with two years in food and beverage industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Supervisor and Trainer

Starbucks
Charleston, SC
02.2020 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.

Education

Bachelor of Science - Molecular Biology

College of Charleston
Charleston, SC
05.2025

Skills

  • Coffee Machinery
  • Job Assignments
  • Daily Operations Management
  • Money Transfers
  • Hospitality Management
  • Employee Coaching and Motivation
  • Corrective Actions
  • Station Preparation
  • Guest Inquiries
  • Effective Listening and Communication
  • Guest Satisfaction
  • Restaurant Operation

Certification

  • Food safety and Handling, Starbucks - 2021-2023
  • Barista Training - 2021-2022

Music composition and Classic literature collector,

I attended the Charleston School of the Arts for high school and have practiced classical music composition and performance for eight years. I have a passion for classic literature as well as up and coming authors. I spend free time in the antique and book stores of downtown Charleston searching for more copies to add to my collection.

Languages

English
Native or Bilingual
French
Limited Working
American Sign Language
Limited Working

Timeline

Shift Supervisor and Trainer

Starbucks
02.2020 - Current

Bachelor of Science - Molecular Biology

College of Charleston

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Lauren BaileyShift Supervisor And Trainer