Anijah Robinson
New Britain,Connecticut, CT
Summary
-Customer service professional seeking a team player role. Self-motivated with exceptional communication and computer capabilities.
-Industrious warehouse associate trained in product handling, storage organization and shipping procedures. Good order-picking, palletizing and container building skills. Inventory products and update records to support warehouse operational requirements.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
LaserShip
Plainville, CT
11.2021 - 01.2022
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Facility Maintenance Worker
Storage Maintenance, U-Haul
Hartford, Ct.
01.2021 - 04.2021
- Cleaning storage units to get them ready for rent
- Keeping payments of storage units up to date
- Greeting customers and showing them around the storage area.
Housekeeper
Molly Maids
Cromwell, Ct.
12.2019 - 03.2020
- Cleaning personal homes and business accounts
- Maintaining cleaning supplies
- Completing laundry end of shift.
Housekeeping Room Attendant
Fairfield Inn & Suites By Marriot
Plainville, CT
01.2019 - 10.2019
- Answered calls addressing customer inquiries, solving problems and providing new product information
- Successfully acquired an average of 8 new customers per month, generating a 60% growth in revenue
- Provided an elevated customer experience to generate a loyal clientele
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Processed daily invoices and billed renewed invoices to clients
- Helped drive sales goals and achieve monthly quotas
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Education
High School Diploma -
New Britain High School
New Britain, CT06.2010
Skills
- Reliable and Responsible
- Safety Procedures
- Inventory Recordkeeping
- Stocking and Replenishing
- Strong Attention to Detail
- Cleaning and Sanitizing
- Shelving and Storage
- Motivated Team Player
- Productivity and Time Management
- Adaptable and Flexible
- Customer-Oriented
- Problem Solving
- Goal Setting and Prioritization
- Friendly and Enthusiastic
- Quick Learner
Timeline
Warehouse Associate
LaserShip
11.2021 - 01.2022
Facility Maintenance Worker
Storage Maintenance, U-Haul
01.2021 - 04.2021
Housekeeper
Molly Maids
12.2019 - 03.2020
Housekeeping Room Attendant
Fairfield Inn & Suites By Marriot
01.2019 - 10.2019
High School Diploma -
New Britain High School