Lauren Balabon
Paoli,PA
Summary
Skilled litigation support professional well-versed research and due diligence, fact investigations and records management. Professional writing and editing, data organization and documentation strengths.
Overview
15
15
years of professional experience
Work History
Litigation Paralegal
Campbell Conroy & O'Neil, P.C.
08.2023 - Current
- Manage high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Increase case efficiency by streamlining document management and organization processes.
- Ensure accurate record-keeping by maintaining up-to-date case files.
- Assist in obtaining key evidence through subpoenaing records from various sources such as financial institutions or medical providers.
- Review and properly summarize transcripts, billing and medical records.
General Manager
Restore Hyper Wellness
01.2023 - 07.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Legal Assistant
Heckscher Teillon Terrill & Sager, P.C.
07.2021 - 01.2023
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Legal Assistant
Naulty Scaricamazza & McDevitt, LLC
09.2018 - 07.2021
- Handled attorney scheduling and made notes for deadlines, motions, and court appearances.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Legal Assistant
KLS Legal Solutions, LLC
05.2018 - 09.2018
- Provided litigation support to high level law firms by obtaining medical records prior to deadlines.
Paralegal
The Dombrowski Group
11.2017 - 05.2018
- Managed scheduling of attorneys calendar and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Received and organized medical records for attorney review.
Customer Service Representative
Petplan Pet Insurance
09.2016 - 11.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for policy updates and company information.
Customer Service Representative
Braxton's Animal Works
01.2010 - 09.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Criminal Justice
Lock Haven University
Lock Haven05.2016
Skills
- Document Preparation
- Court filings
- Trial Preparation Assistance
- Notary Public
Timeline
Litigation Paralegal
Campbell Conroy & O'Neil, P.C.
08.2023 - Current
General Manager
Restore Hyper Wellness
01.2023 - 07.2023
Legal Assistant
Heckscher Teillon Terrill & Sager, P.C.
07.2021 - 01.2023
Legal Assistant
Naulty Scaricamazza & McDevitt, LLC
09.2018 - 07.2021
Legal Assistant
KLS Legal Solutions, LLC
05.2018 - 09.2018
Paralegal
The Dombrowski Group
11.2017 - 05.2018
Customer Service Representative
Petplan Pet Insurance
09.2016 - 11.2017
Customer Service Representative
Braxton's Animal Works
01.2010 - 09.2016
Bachelor of Science - Criminal Justice
Lock Haven University
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