Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Accomplishments
Timeline
Generic

Lauren Barrett

Evansville,Indiana

Summary

Versatile healthcare professional with a proven track record at Deaconess in enhancing patient care and office efficiency. Notable achievements include maintaining high standards of cleanliness and managing patient information with rigorous HIPAA compliance. Exceptional organizational skills and compassionate patient interaction have led to significant improvements in customer satisfaction and operational standards. Committed to further advancing healthcare delivery through innovative practices.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Clinic Patient Care Assistant

Deaconess
Evansville, In
11.2021 - Current
  • Coordinated patient scheduling, check-in, check-out, and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded, and filed medical payments by check, cash, and credit card.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Carried out front office duties, utilizing data entry skills in the framework of a medical database.
  • Collected and labeled specimens to prepare for delivery to laboratory.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Kept instruments and equipment clean and sanitized.
  • Maintained accurate records of patient care services provided.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.

Cleaner

Jani-Clean
Evansville, IN
07.2021 - Current
  • Emptied trash cans and transported waste to collection areas.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Sanitized frequented areas and equipment using approved supplies.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed company uniform, performance, and security policies with every job.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.

Forklift Driver

Escalade Sports
Evansville, In
08.2015 - 11.2021
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Unloaded materials and goods at designated locations for the best project availability.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Checked items against documentation for accuracy.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Used handheld scanners for warehouse management system compliance.

Cashier/ Customer Service

Buehler's IGA
Evansville, IN
12.2011 - 08.2015
  • Resolved customer complaints, and maintained a clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Counted money in the drawers at the beginning and end of each shift.
  • Operated the cash register to record transactions accurately and efficiently.
  • Used the POS system to enter orders, process payments, and issue receipts.
  • Answered phone calls to assist customers with questions and orders.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.

Education

Certificate in Medical Office Administration -

Ivy Tech Community College of Indiana
Evansville, IN
05.2024

Phlebotomy Certification -

Ivy Tech Community College of Indiana
Evansville, IN
12.2022

Associate of Applied Science - General Studies

Ivy Tech Community College of Indiana
Evansville, IN
12.2021

High School Diploma -

Henderson County High School
Henderson, KY
05.2011

Skills

  • Complex problem solving
  • Maintaining clean work areas
  • Effective customer communication
  • Cleaning Supplies
  • Handling sharps
  • Insurance verification
  • Clinical applications
  • Specimen labeling
  • Wound care and irrigation
  • Certified in basic life support (BLS)
  • Patient assessments and care
  • Quick problem solver
  • Organizational standards
  • Infection control
  • Seizure precautions
  • Written and verbal communication
  • Scheduling
  • Room preparation
  • Patient education
  • Handling biohazardous material
  • Specimen collection
  • Organizational skills
  • Inventory counts
  • Front Desk Operations
  • Medical office administration
  • Phlebotomy
  • Electronic health records
  • HIPAA compliance
  • Sterilization techniques
  • Vital signs and examination

Certification

  • Certificate in Medical Office Administration, 05/12/24
  • Technical Certificate in Healthcare Specialist, 10/18/22
  • First Aid/CPR Certified, 07/15/22, 04/05/24
  • Phlebotomy Certified, 12/18/22, 12/09/26

Volunteer Experience

  • Tristate Food Bank, 02/17/24, 3 hrs
  • Evansville Rescue Mission (Men's), 3 hrs
  • Ronald McDonald House, 08/20/24 30 mins
  • Ronald McDonald House, 09/13/24, 3 hrs
  • Ronald McDonald House, 09/17/24, 1 hr
  • Ronald McDonald House, 09/17/24, 1
  • Ronald McDonald House, 01/25/25, 3 hrs
  • Ronald McDonald House, 02/09/25, 3 hrs

Accomplishments

  • Elna Ryals Scholarship (Evansville Service Area) 2024-2025
  • Suhrheinrich Scholarship 2022-2023
  • CO Scholarship Initiatives 2021-2022

Timeline

Clinic Patient Care Assistant

Deaconess
11.2021 - Current

Cleaner

Jani-Clean
07.2021 - Current

Forklift Driver

Escalade Sports
08.2015 - 11.2021

Cashier/ Customer Service

Buehler's IGA
12.2011 - 08.2015

Certificate in Medical Office Administration -

Ivy Tech Community College of Indiana

Phlebotomy Certification -

Ivy Tech Community College of Indiana

Associate of Applied Science - General Studies

Ivy Tech Community College of Indiana

High School Diploma -

Henderson County High School

Similar Profiles

CREATE PROFILE
Lauren Barrett