Lauren Bennett
Lexington,KY
Summary
Motivated bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences
Overview
7
7
years of professional experience
Work History
Bartender/ Hooters Girl
Hooters
Lexington, Kentucky
09.2019 - Current
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in high-volume setting to prepare and serve more than 60 drinks per hour.
Lead Cashier
American Eagle Outfitters, Inc
Cincinnati, OH
01.2016 - 03.2020
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
Education
Master of Arts - Communications
University of Kentucky
Lexington, KY05.2022
Skills
- Menu Memorization and Presentation
- Outgoing
- Easy to get along with
- Age Verification
- High-Volume service
- Specials Promotion and Upselling
- Warm and Friendly
- Cool Under Pressure
- Conflict and Complaint Resolution
- Transactions and Cash Handling
- Team Player
- Cocktail Knowledge
- Anticipating Guest Needs
- Flexible schedule
Timeline
Bartender/ Hooters Girl
Hooters
09.2019 - Current
Lead Cashier
American Eagle Outfitters, Inc
01.2016 - 03.2020
Master of Arts - Communications
University of Kentucky
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