Lauren Bergmann
Tampa,FL
Summary
Dynamic and empathetic professional with a strong work ethic, demonstrated through a history of fostering safe and positive environments at Meridian Ranch Recreational Center. Excelled in roles requiring patience, problem-solving, and teamwork. Proven ability to enhance customer experiences while maintaining strict safety standards. Skilled in time management and detailed organization, ensuring efficient operations and client satisfaction.
Knowledgeable with a background in providing critical support to military families through counseling and resource facilitation. Successfully developed programs that addressed unique challenges faced by service members and their families. Demonstrated empathy and communication skills to foster trust and resilience in high-stress environments.
Overview
6
6
years of professional experience
Work History
Babysitter
Gemma Hoffman
08.2022 - 08.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up the room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset, providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Front Desk Receptionist
Meridian Ranch Recreational Center
01.2021 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Facilitated smooth communication between departments by accurately relaying messages and information.
Lifeguard
Meridian Ranch Recreational Center
01.2018 - 01.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Education
Bachelor of Science - Professional Studies
Purdue University
West Lafayette, IN02-2025
Associate of Arts - Liberal Arts
University of Hawaii Maui College
Kahului, HI12-2023
Skills
- Military Advisory Services
- Family Advocacy
- Life coaching
- Proficient in Stress Reduction
- Emotional resilience
- Conflict resolution
- Communication skills
- Experience in Military Culture
Timeline
Babysitter
Gemma Hoffman
08.2022 - 08.2023
Front Desk Receptionist
Meridian Ranch Recreational Center
01.2021 - 02.2022
Lifeguard
Meridian Ranch Recreational Center
01.2018 - 01.2021
Bachelor of Science - Professional Studies
Purdue University
Associate of Arts - Liberal Arts
University of Hawaii Maui College
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