Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lauren Bishop

Goldsboro,NC

Summary

Dynamic and reliable professional with extensive experience in customer service at Napoli's Italian Restaurant. Proven ability to multitask and collaborate effectively, enhancing guest satisfaction. Skilled in cash handling and training staff, ensuring operational efficiency and a positive dining experience. Committed to excellence and fostering teamwork in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Waitress

Napoli's Italian Restaurant
12.2024 - 06.2025
  • Provided excellent customer service by effectively taking orders and addressing guest inquiries in person and over the phone.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training 2 new staff on menu items and restaurant protocols.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Processed payments accurately using point-of-sale system for efficient and accurate transactions.
  • Resolved customer complaints promptly, contributing to positive dining experiences.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Shift Leader

Virginia Equine Welfare Society
11.2021 - 08.2023
  • Trained new staff on operational procedures, management of equine medication, exercise routines, and daily care.
  • Ensured that there were enough staff members per shift to complete daily tasks, to include: medication administration, bathing, exercise routines, training, and daily physical therapy.
  • Assigned 1-2 tasks to each staff member within their competency levels to maintain everyone's safety while handling the horses.

Education

High School Diploma -

Penn Foster Career School
Chester, VA
08-2025

Skills

  • Customer service

  • Strong multitasking

  • Greeting guests

  • Team collaboration

  • Order taking

  • Cash handling

  • Accurate money handling

  • Reliability and punctuality

Languages

Spanish
Native or Bilingual

Timeline

Waitress

Napoli's Italian Restaurant
12.2024 - 06.2025

Shift Leader

Virginia Equine Welfare Society
11.2021 - 08.2023

High School Diploma -

Penn Foster Career School

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