Lauren Blain
Jonesboro,AR
Summary
Store Manager with over 9 years of experience in operations oversight and team leadership. Proven track record in training and mentoring staff, optimizing workflows, and improving customer relations to drive business success. Looking forward to expanding my knowledge base and helping your company to continue to grow.
Overview
12
12
years of professional experience
Work History
Store Manager
O'Reilly Auto Parts
09.2016 - 01.2026
- Led daily operations to optimize workflow, ensure adherence to company policies and procedures, and strive for overall customer satisfaction.
- Trained and mentored team members creating a culture of team work and learning.
- Manage inventory control processes, optimizing stock levels to enhance customer satisfaction.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed employee schedules, balancing labor cost with operational needs to maximize efficiency.
- Coordinated training programs for new hires, enhancing onboarding effectiveness and employee retention.
- Managed inventory control, cash control, and store opening and closing procedures.
- Handled all HR issues within the store and coordinated with corporate.
- Established strong vendor relationships to enhance product availability and pricing negotiations.
Assistant Facility Director
Consolidated Youth Services
08.2013 - 08.2016
- Collaborated with senior leadership to align facility strategies with organizational goals and objectives.
- Managed facilities staff, providing guidance, training, and performance evaluations to ensure optimal productivity.
- Maintained safety and security of the facility, as well as employees and residents.
- Stayed current on all DHS and DCFS regulations.
- Coordinated with outside agencies in regards to transportation, detention facilities, and medical necessities.
Education
Master of Science - Political Science
Arkansas State University
Jonesboro, AR08-2008
Bachelor of Arts - Political Science
Arkansas State University
Jonesboro, AR12-2004
Skills
- Customer service management
- Store operations
- Outstanding communication skills
- Team leadership, management, and coaching
- Inventory management
- Payroll management
- Recruitment and hiring
- Key Performance Indicators (KPI)
- Risk management
- Operations oversight
- Customer relations
- Multitasking and organization
- Training and mentoring
- P&L management
Accomplishments
- Sales Growth Award (3 million) 2022
- Manager Development and Leadership Training
Timeline
Store Manager
O'Reilly Auto Parts
09.2016 - 01.2026
Assistant Facility Director
Consolidated Youth Services
08.2013 - 08.2016
Master of Science - Political Science
Arkansas State University
Bachelor of Arts - Political Science
Arkansas State University