Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Websites
Contact
References
Timeline
Generic

Lauren Bond

Clermont,FL

Summary

Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Compassionate professional with background in social and human services, known for productivity and efficient task completion. Possess specialized skills in client assessment, case management, and crisis intervention. Excel in communication, empathy, and problem-solving to support individuals and communities effectively.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Case Analyst

VOAC
Clermont, FL
09.2024 - Current
  • Attended hearings or meetings as required by departmental policy or directives.
  • Created reports documenting the progress of each case from initiation to resolution.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Collaborated with colleagues in a team environment to develop effective solutions for clients' needs.
  • Participated in training programs designed to enhance skills related to the job responsibilities of a Case Analyst.
  • Empowered patients and families to negotiate with resource providers and make decisions on own behalf.

Personal Trainer

Self Employed Web
Clermont, FL
08.2024 - Current
  • Assisted clients with developing reasonable diets and nutritional guidelines.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
  • Explained and demonstrated fitness and conditioning techniques and movements.
  • Suggested exercise modifications to individual clients to avoid strain and injury.

Medical Assistant

Carespot, Clermont Florida
09.2020 - 09.2024
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Organized patient charts before each day's clinic sessions began.
  • Administered injections, medications and treatments as directed by the physician.

Research Assistant

Alcanza Clinical Research
Clermont, FL
09.2023 - 05.2024
  • Supplied quality control data for regulatory submissions to support corrective actions.
  • Contributed ideas and suggestions regarding potential new areas of inquiry based on current trends in the field.
  • Produced comprehensive research questions and potential hypotheses.
  • Gathered data from various sources, including online databases, libraries, and interviews with experts.
  • Processed hematology and chemistry samples.
  • Analyzed experimental results and determined whether results fit within standard procedures.
  • Set up, calibrated, and maintained laboratory and field research equipment.
  • Assisted in the design and implementation of experimental protocols.
  • Managed multiple research projects simultaneously while ensuring accurate record keeping.
  • Used scientific method to assist colleagues and supervisors with experiments.

Medical Assistant/Referral Coordinator

The Baltodano Clinic
Clermont, Florida
06.2018 - 03.2021
  • Take and monitor vital signs for up to 30 patients a day, document present and past history, update medication list, prepare patient charts, schedule patients for any future appointments and tests, filing and faxing documents, EKG’s, preparing injections, assisting Physician in specific tasks.
  • Answered questions and resolved concerns raised by both patients and specialists.
  • Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
  • Commended for timeliness and accuracy in all documentation, from initial contact to account closeout.
  • Coordinated referral orders for patients.
  • Communicated with insurance representatives to gather information and verify patient benefits to determine clearance for certain services.
  • Scheduled patients according to availability, urgency and insurance authorization guidelines.
  • Tracked referral request progress and resolved issues to maintain smooth processing.
  • Managed and obtained insurance authorizations for patient referrals from physicians.

Bartender/Waitress

Royal Highlands Crown and Shield
Clermont, Florida
11.2016 - 09.2020
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Resolved customer complaints in a professional manner.
  • Completed regular bar inventories and daily requisition sheets.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Upsold customers from shelf to premium brands to help boost sales.

Education

Associate of Arts - General A.A

Valencia College
Orlando, FL
01.2024

Some College (No Degree) - Medical Assisting

Lake Technical Center

Skills

  • Compliance monitoring
  • Analytical mindset
  • Teamwork and collaboration
  • Client screening
  • Intervention strategies
  • Microsoft office
  • Maintaining client records
  • Fitness instruction
  • Strength training
  • Fitness program development
  • Exercise program design
  • Nutrition and weight loss management
  • Patient evaluations
  • Electronic charting

Certification

Personal Trainer Certification

Education and Training

true,Orlando, FL

Contact

Clermont, FL 34711

References

References available upon request

Timeline

Senior Case Analyst

VOAC
09.2024 - Current

Personal Trainer

Self Employed Web
08.2024 - Current

Research Assistant

Alcanza Clinical Research
09.2023 - 05.2024

Medical Assistant

Carespot, Clermont Florida
09.2020 - 09.2024

Medical Assistant/Referral Coordinator

The Baltodano Clinic
06.2018 - 03.2021

Bartender/Waitress

Royal Highlands Crown and Shield
11.2016 - 09.2020

Associate of Arts - General A.A

Valencia College

Some College (No Degree) - Medical Assisting

Lake Technical Center

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