Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Boswell

Alton,IL

Summary

Detail-oriented Controls Technician with excellent troubleshooting skills. Safety-focused with commitment to preventing incidents through regular system audits and reviews. Strong written communication skills to maintain documentation and logs.

Overview

6
6
years of professional experience

Work History

Electrical Controls Technician

IoT Deployment Services
Edwardsville, IL
09.2023 - Current
  • Created detailed schematics for electrical systems, wiring, and components.
  • Monitored system performance to ensure optimal operation of the machinery.
  • Conducted tests using various diagnostic tools to determine any issues with the controls or instrumentation of the machinery.
  • Investigated root causes of failures and identified solutions to prevent reoccurrence of similar problems.
  • Provided technical support when needed for repairs or upgrades to existing electrical systems.
  • Maintained system logs or manuals to document testing or operation of equipment.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.

Recruiter

HireQuest
Granite City, IL
08.2021 - 09.2023
  • Developed job descriptions and postings to attract qualified applicants.
  • Sourced and screened potential candidates for open positions.
  • Maintained Applicant Tracking System records of all applicants.
  • Negotiated salaries and other employment terms with successful applicants.
  • Provided feedback to unsuccessful applicants on the status of their applications.
  • Identified best practices for recruiting process improvement.

Collections Representative

AAA Community Finance
Bethalto, IL
01.2018 - 08.2021
  • Contacted customers to discuss and resolve past due accounts.
  • Analyzed customer financial statements to determine payment plans.
  • Negotiated repayment terms with customers in accordance with company policy.
  • Developed strategies to increase the effectiveness of collections efforts.
  • Processed payments received by mail, phone or online transactions.
  • Responded promptly to customer inquiries regarding their accounts status.
  • Followed up on promises made by customers regarding payments or settlements.
  • Assisted customers in understanding their rights under applicable laws and regulations.
  • Referred cases involving fraud, bankruptcy or insolvency to appropriate parties for resolution.
  • Handled irate customers smoothly to achieve performance targets.
  • Upheld privacy and security requirements for customer information.

Education

High School Diploma -

Roxana Sr High School
Roxana, IL
01-2018

Skills

  • Attention to Detail
  • Blueprint and Schematic Reading
  • Critical Thinking
  • Troubleshooting Skills
  • Adaptability and Flexibility
  • Problem Diagnostics
  • Voltage and Current Meters
  • Customer Service

Timeline

Electrical Controls Technician

IoT Deployment Services
09.2023 - Current

Recruiter

HireQuest
08.2021 - 09.2023

Collections Representative

AAA Community Finance
01.2018 - 08.2021

High School Diploma -

Roxana Sr High School

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Lauren Boswell