Lauren Breaux

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed day-to-day business operations.
• Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Managed customer service, purchasing, sales, and marketing efficiently.
• Prepared Excel worksheets and Word documents.

• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Communicated product information with confidence and educated consumers about company.
• Planned future sampling opportunities and special events.
• Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
• Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
• Recorded sales progress in Salesforce database.

Please note this was a contract position for just this event.

• Provided technical support to election personnel.
• Assisted voters with technical support inquiries.
• Coordinated help desk and technical support services.
• Installed and provided technical support for equipment.
• Provided expert customer service and technical support to clients.

• Corrected grammar, spelling, and syntax mistakes in medical records.
• Accurately documented medical dictation to record patient care records.
• Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
• Enhanced accuracy of medical records by transcribing detailed physician dictations.
• Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
• Conducted thorough research on unfamiliar terms or phrases during transcription process which contributed to accurate and comprehensive medical reports.
• Applied medical terminology related to provider-specific treatments and techniques.
• Transcribed and edited physician reports from dictation using Microsoft Word.
• Recorded information using word processing, dictation and transcription software and equipment.
• Ensured consistent formatting across all documents, adhering to established templates and style guides for report presentation.
• Provided exceptional service to healthcare providers by promptly addressing inquiries and resolving issues related to transcribed reports.
• Prepared Excel worksheets and Word documents.

• Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
• Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
• Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Utilized strong problem-solving skills to quickly identify and address customer issues.
• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.