Lauren Bugger
Primerica
Camden,SC
2
Languages
12
Years of experience
Detail-oriented life insurance agent specializing in client relationship management and team training. Adept at educating clients on insurance options while conducting thorough market analysis to identify growth opportunities and enhance service delivery.
Work History
Life Insurance Agent
2 Years 5 Months- Developed customized life insurance plans to meet client needs and financial goals.
- Educated clients on policy options, benefits, and claims process to enhance understanding.
- Built strong customer relationships through regular follow-ups and personalized communication.
- Conducted thorough market research to identify potential leads and growth opportunities.
Childcare Provider
1 Year 6 Months- Implemented age-appropriate educational activities to promote cognitive development.
- Supervised daily activities to ensure safety and well-being of children.
- Collaborated with parents to discuss child progress and address concerns.
- Maintained a clean and organized environment conducive to learning and play.
- Monitored behavior, providing guidance and support for social interactions.
Cashier
3 Years- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Trained new team members on operational procedures and customer service standards.
- Monitored inventory levels and assisted with restocking supplies as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Product Specialist
4 Months- Assisted with demonstrations for food and other grocery items to showcase functionality.
- Implemented quality control measures for product enhancements, ensuring high standards and customer satisfaction.
- Developed product knowledge to effectively educate clients on features and benefits.
- Collaborated with cross-functional teams to streamline product launch processes.
- Analyzed market trends to inform strategic positioning and promotional tactics.
Ambulance Driver
3 Months- Operated emergency vehicles to ensure timely patient transport and access to medical care.
- Coordinated with healthcare professionals to facilitate efficient patient handoffs during emergencies.
- Complied with traffic regulations and emergency protocols to enhance on-road safety for patients and crew.
- Conducted pre-trip vehicle inspections to maintain safety standards and operational readiness.
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
- Adhered to all relevant state and federal regulations governing the safe operation of an ambulance vehicle for both non-emergency and emergency transports.
- Provided compassionate care to patients, addressing their concerns and ensuring a comfortable transport experience.
- Contributed to team efficiency by assisting in the cleaning, restocking, and organization of ambulance equipment after each call.
- Ensured compliance with all relevant health and safety regulations, contributing to a safe work environment for colleagues.
- Assisted emergency medical technicians with basic life support procedures when necessary, contributing to positive patient outcomes.
- Collaborated with other healthcare professionals to provide seamless patient handovers upon arrival at medical facilities.
- Promoted safety by conducting thorough vehicle inspections before each shift and reporting any issues promptly.
- Completed mechanical checklist prior to each shift, monitoring functionality of the ambulance.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
- Assessed the ambulance for cleanliness and properly stocked with first aid and medical supplies.
- Assisted patients onto the ambulance gurney and with transfer into ambulance.
- Documented and reported mechanical issues to appropriate service personnel.
Education
Associate of Science - Human Services
- Professional Development: I have experience with writing intakes and assessments
- I have experience with direct client services ( helping make appropriate appointments, transportation when needed, working with children)
- I have led support groups, assisted with client referrals and with networking resources.
- I also have taken crisis calls during my internship
- 2.5 GPA
- Yearbook club Member
- Teacher's Aide (Assistant)
- Junior Class Represenative
Skills
Insurance policy sales
Insurance product expertise
Client services
Needs assessment
Prospecting clients
Client account management
Client relationship management
Team development
Ongoing education
Policy customization strategies
Relationship management
Appointment scheduling
New agent training
Retirement planning
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Life Insurance Agent
Primerica
2024.04 - CurrentRead More
Childcare Provider
Lake Carolina Elc
2022.10 - 2024.04Read More
Cashier
Chick-fil-A
2016.09 - 2019.09Read More
Product Specialist
Advantage Sales And Marketing
2014.11 - 2015.03Read More
Ambulance Driver
Capital City Ambulance
2014.07 - 2014.10Read More
Central Carolina Technical College
Associate of Science from Human Services
Read More