Lauren Byrd
Dry Prong,LA
Summary
Results-driven professional with extensive experience as a Warranty Administrator at Scott Equipment Company Inc., excelling in claims processing and warranty management. Proven track record of enhancing accuracy and efficiency, strong customer relationships, and maintaining meticulous records. Adept at training teams and implementing strategies that drive profitability and satisfaction.
Overview
8
8
years of professional experience
Work History
Warranty Administrator
Scott Equipment Company Inc.
02.2024 - Current
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Assist Office Manager with invoices, entering in parts invoices, pay monthly bills. Filing keeping invoices orginzed.
General Manager
Lil Boos Corner Store
04.2017 - 02.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Alexandria Senior High School
Alexandria, LA05-2010
Skills
- Claims processing
- Warranty management
- Warranty analysis
- Records maintenance
- Recordkeeping skills
- Paperwork processing
- Attention to detail
- Customer service
- Data entry
Timeline
Warranty Administrator
Scott Equipment Company Inc.
02.2024 - Current
General Manager
Lil Boos Corner Store
04.2017 - 02.2024
High School Diploma -
Alexandria Senior High School
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