Lauren Byrd
Tucson,AZ
Summary
Reliable customer service professional with experience supporting high-volume daily service in busy environments. Skilled in multitasking, attention to detail, and customer assistance, with a strong focus on efficient operations, clean work areas, and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Blenders and Bowls
Austin, Texas
08.2024 - 08.2026
- Greeted guests at Blenders and Bowls with friendly, attentive service.
- Delivered exceptional customer service to foster guest satisfaction and loyalty.
- Provided exceptional service to a high volume of daily customers.
- Took accurate orders using a POS system and payment terminals.
- Answered menu questions and recommended fresh smoothie and bowl options to enhance guest experience.
- Prepared smoothie bowls and drinks to Blenders and Bowls standards.
- Maintained cleanliness of counters, equipment, and dining areas to create a welcoming environment.
- Supported opening and closing tasks in fast-paced cafe operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Trained new servers on menu items and customer service techniques.
Server
Clean Juice
Austin, Texas
08.2022 - 07.2024
- Guided customers in selecting meals by sharing daily specials and signature menu items.
- Described menu items, highlighting ingredients and cooking methods to enhance customer understanding.
- Prepared drinks according to standard recipes.
- Followed health and safety guidelines when preparing and serving food products.
- Collaborated with other restaurant restaurant staff to ensure efficient operations within the restaurant environment.
- Executed thorough cleaning of dining area and kitchen to maintain hygiene standards. by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Bachelor of Science - Medical Device Development And Application
University of Arizona
Tucson, AZ05-2029
Skills
- Point of sale
- Service expertise
- Customer interaction
- Upselling techniques
- Attention to detail
- Multitasking and organization
- Client communication
- Positive and professional
Timeline
Server
Blenders and Bowls
08.2024 - 08.2026
Server
Clean Juice
08.2022 - 07.2024
Bachelor of Science - Medical Device Development And Application
University of Arizona