Lauren Canniff
Jericho
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Support Clerk
National Life Group
Montpelier, VT
05.2025 - 08.2025
- Executed packaging and shipping of life insurance policies to ensure accurate delivery to designated carriers.
- Reviewed and confirmed correctness of recipient information and address to ensure timely delivery.
- Managed shipping logistics to guarantee priority life insurance policies were dispatched first.
- Coordinated with team members to optimize support in critical project areas.
- Handled sensitive information with discretion while maintaining confidentiality according to established protocols.
Quality Associate I
National Life Group
Montpelier, Vermont
06.2024 - 08.2024
- Assembled and organized life insurance policies to facilitate agent distribution and secure customer signatures.
- Supported policy shipping team efforts to maintain efficient workflow processes.
- Achieved continuous workflow by actively engaging in side projects during slower periods.
- Managed digital transmission processes of life insurance policies to ensure timely customer signatures.
Apparel Sales Associate
Dicks Sporting Goods
Williston, Vermont
05.2023 - 08.2023
- Assisted customers with product selection and provided personalized recommendations.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Promoted customer satisfaction by assisting them in finding their ideal clothing pieces quickly and efficiently.
- Guided customers through fitting room processes, ensuring comfort and promoting informed purchasing decisions.
Sales Associate
Bed Bath and Beyond
Williston, Vermont
07.2021 - 12.2022
- Provided expert advice on product selection, improving customer engagement and shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Demonstrated a calm demeanor while managing conflicts and facilitating solutions in fast-paced, stressful situations.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
Bed Bath and Beyond
Williston, Vermont
07.2020 - 07.2021
- Processed 100+ customer transactions daily using POS systems.
- Instructed new team members on efficient register operations to enhance customer service and streamline transactions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved inquiries regarding store policies and effectively addressed customer concerns.
- Developed proficiency in various job duties and delivered timely assistance to maintain workflow efficiency.
Camp Counselor
Lyric Kids
Burlington, Vermont
07.2018 - 08.2018
- Collaborated with other camp counselors to design fun and enriching theater activities for campers.
- Assisted with preparation of costumes and props for final theater production.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
Education
Bachelor of Science - Biology
University of New Brunswick
Fredericton, New Brunswick06-2026
High School -
Mount Mansfield Union High School
Jericho, Vermont06-2021
Skills
- Proficient in Microsoft PowerPoint, Excel, and Word
- Listening skills
- Team collaboration
- Verbal and written communication
- Multi-tasking strength
- Problem-solving skills
- Time management
- Intermediate Spanish language skills
- Introductory Linux and R skills
Timeline
Support Clerk
National Life Group
05.2025 - 08.2025
Quality Associate I
National Life Group
06.2024 - 08.2024
Apparel Sales Associate
Dicks Sporting Goods
05.2023 - 08.2023
Sales Associate
Bed Bath and Beyond
07.2021 - 12.2022
Cashier
Bed Bath and Beyond
07.2020 - 07.2021
Camp Counselor
Lyric Kids
07.2018 - 08.2018
Bachelor of Science - Biology
University of New Brunswick
High School -
Mount Mansfield Union High School