Lauren Cardenas
Houston,Texas
Summary
Results-oriented professional with extensive experience in enhancing client interactions. Proven ability to manage requests efficiently while maintaining a positive and professional demeanor. Skilled in delivering exceptional service that strengthens client relationships.
Overview
11
11
years of professional experience
Work History
Supervisor
Vans “Off the Wall” Retail
Houston, USA
11.2021 - 12.2025
- Organized racks and shelves to enhance store aesthetics and promote merchandise visibility.
- Welcomed customers with positive first impressions, fostering a friendly shopping environment.
- Managed store operations by efficiently opening and closing facilities.
- Maintained and updated all incoming emails for prompt customer communication.
- Addressed customer inquiries regarding sizing, accessories, and merchandise care procedures.
- Prepared merchandise for sales floor by scanning, pricing, and tagging items accurately.
- Trained new staff on stock handling and store layout procedures.
Office Assistant/ File Clerk
Stephen F. Austin high School
Houston, USA
08.2014 - 05.2017
- Responsibilities include answering multiple phones, pulling, and returning requested student files and maintaining filing system.
Education
Associate of Science -
Houston Community College
Houston, TX01.2021
Skills
- Windows 95 and Microsoft Office
- Inventory control procedures
- Verbal and written communication
- Customer service and support
- Time management strategies
- Team collaboration
- Cash handling expertise
- MPOS
- Storeforce
Timeline
Supervisor
Vans “Off the Wall” Retail
11.2021 - 12.2025
Office Assistant/ File Clerk
Stephen F. Austin high School
08.2014 - 05.2017
Associate of Science -
Houston Community College