Summary
Results-oriented professional with extensive experience in enhancing client interactions. Proven ability to manage requests efficiently while maintaining a positive and professional demeanor. Skilled in delivering exceptional service that strengthens client relationships.
Overview
7
7
years of professional experience
Work History
Supervisor
Vans “Off the Wall” Retail
Houston, USA
10.2021 - 12.2025
- Organized racks and shelves to enhance store aesthetics and promote merchandise visibility.
- Welcomed customers with positive first impressions, fostering a friendly shopping environment.
- Managed store operations by efficiently opening and closing facilities.
- Maintained and updated all incoming emails for prompt customer communication.
- Addressed customer inquiries regarding sizing, accessories, and merchandise care procedures.
- Prepared merchandise for sales floor by scanning, pricing, and tagging items accurately.
- Trained new staff on stock handling and store layout procedures.
Office Assistant/ File Clerk
Stephen F. Austin high School
Houston, USA
07.2014 - 04.2017
- Responsibilities include answering multiple phones, pulling, and returning requested student files and maintaining filing system.
Education
Associate of Science -
1 2021
Skills
- Windows 95 and Microsoft Office
- Inventory control procedures
- Verbal and written communication
- Customer service and support
- Time management strategies
- Team collaboration
- Cash handling expertise
- MPOS
- Storeforce
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Supervisor - Vans “Off the Wall” Retail
10.2021 - 12.2025
Office Assistant/ File Clerk - Stephen F. Austin high School
07.2014 - 04.2017
Houston Community College - Associate of Science,