Lauren Chase
Plantation
Summary
Dynamic Retail Store Manager with a proven track record at AutoZone, excelling in sales growth and customer service. Expert in inventory control and staff management, I consistently exceeded sales goals by inspiring teams and implementing effective merchandise strategies. Committed to enhancing customer experiences while fostering strong vendor relationships.
Overview
20
20
years of professional experience
Work History
Retail Store Manager
AutoZone
07.2011 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Tire Sales Manager
Conrad's Tire Express & Total Car Care
07.2005 - 10.2007
- Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs.
- Designed and launched deals to attract new customers and recapture prior customers for additional purchases.
- Delegated tasks and managed workload for employees based on daily and weekly schedules.
- Developed and maintained positive relationships with product and equipment vendors.
- Monitored stock levels and equipment condition, ordering new stock and equipment.
Education
High School Diploma -
Port St. Lucie Highschool
Port St. Lucie, FLAssociate of Science - Veterinary Medicine
Indian River State College
Ft. Pierce, FL06-2003
Skills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Merchandise strategizing
- Sales growth
- Inventory control
- Staff management
- Performance monitoring
Timeline
Retail Store Manager
AutoZone
07.2011 - Current
Tire Sales Manager
Conrad's Tire Express & Total Car Care
07.2005 - 10.2007
High School Diploma -
Port St. Lucie Highschool
Associate of Science - Veterinary Medicine
Indian River State College
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