Lauren Collazo
Fitchburg,MA
Summary
Hardworking and friendly associate with over a years experience working at Alamo Texas BBQ & Tequila Bar in front of house service. Proven track record in exceptional customer service, guest communication and retention, cash handling, and ensuring customer satisfaction with efficient operations. Adaptable team player skilled in POS system operations and memorization, committed to creating a welcoming dining experience.
Overview
1
1
year of professional experience
Work History
Server/Restaurant Hostess
Alamo Texas BBQ & Tequila Bar
05.2024 - 08.2025
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery for efficient table turnover.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Arts - Psychology, Minor in Spanish
University of Massachusetts, Amherst
Amherst, MA05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Food sales and promotion
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server/Restaurant Hostess
Alamo Texas BBQ & Tequila Bar
05.2024 - 08.2025
Bachelor of Arts - Psychology, Minor in Spanish
University of Massachusetts, Amherst