Lauren Comizio
Montgomery,NY
Summary
Results-driven Warranty Operations Manager with 25 years of experience in the automotive industry, specifically in fixed operations. Proven ability to analyze unfavorable trends and devise a solid solution. Seeking to leverage expertise in data analysis to contribute to warranty excellence.
Operations professional with a proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Warranty Operations Manager
Healey Brothers
Goshen, NY
06.2001 - Current
- Initiated in-house warranty training series to enhance team knowledge and skills.
- Enhanced fixed operations staff's expertise in warranty policy and procedure.
- Optimized warranty entry system to expedite dealership payment processes.
- Leveraged Excel to analyze and monitor dealership trends.
Receptionist/ Office Assistant
Healey Lincoln Mercury
Goshen, NY
01.2001 - Current
- Coordinated and directed all inbound calls to ensure effective communication within the dealership.
- Supported office manager by executing administrative tasks and ensuring operational efficiency.
- Managed accounts payable processes to ensure timely and accurate vendor payments.
- Broke down deals for banks
Education
A.A.S - Business Information Management
SUNY Broome
Binghampton, NY01-2029
Skills
- Multi-tasking
- Data entry skills
- Data analysis and understanding
- Team work
- Goal driven
Certification
- Social Media
- Digital Media
- Office Applications Expert
Timeline
Warranty Operations Manager
Healey Brothers
06.2001 - Current
Receptionist/ Office Assistant
Healey Lincoln Mercury
01.2001 - Current
A.A.S - Business Information Management
SUNY Broome
ADDITIONAL INFORMATION
- Member of Ford Warranty Advisory Panel 2014-2016
- Current member of BOCES Advisory Board
- Volunteer Experience at Most Precious Blood Catholic Church
- Ford Master Certified warranty administrator