LAUREN COOK

- Served as a medical assistant for 2 pediatric orthopedic surgeons, with my primary provider specializing in spinal deformity.

- Assisted with cast removal and cast applications.

- Scribed patient visits in the EMR.

- Assisted with in-office procedures such as irrigation and debridement and injections.

- Performed medical records management, including filing, organizing and scanning documents.

- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

- Gained proficiency with a variety of EMR systems including iCentra, Epic, eCW, and ModMed

- Provided guidance to patients regarding treatment regimens and post-operative protocols

- Collaborated with physicians and medical staff to optimize patient outcomes.

• Facilitated engaging discussions on physiological concepts to enhance student comprehension.
• Assisted in the development of instructional materials and resources for the physiology course.
• Provided one-on-one support to students to clarify complex physiological principles.
• Assisted with grading of examinations.
• Fostered a positive and inclusive learning environment conducive to student success.

• Managed a complex calendar for the executive, ensuring all meetings and deadlines were met on time.
• Managed patient care on behalf of the executive.
• Gained proficiency in the Medicare Fee Schedule and HCPC coding.
• Became knowledgeable in the fields of durable medical equipment, orthotics and prosthetics, medical supplies, etc.
• Gained valuable experience in the Workers Compensation industry.
• Provided administrative support to the executive, including researching, preparing, and summarizing reports, as needed.
• Handled all electronic communication with clients, vendors, and patients.
• Organized and maintained the executive's contact list, ensuring all contacts had up-to-date information.
• Handled confidential information with discretion and tact, ensuring the privacy and security of sensitive documents.

• Assisted with supervision and care of group of up to 60 children.
• Distributed snacks and accommodated any dietary needs.
• Trained yearly in CPR and first aid.
• Led games and small group activities.
• Taught a variety of different problem solving techniques to children.
• Entertained different age groups ranging from 3-13.
• Fostered important relationships with students.
• Adapted to create a safe and healthy environment during the Covid-19 pandemic.