LAUREN COX
Fairborn,OH
Summary
Motivated and dependable professional with strong experience in both food service and retail environments. Proven leadership skills with a background as both a store and assistant manager, overseeing daily operations, team management, and customer service excellence. Skilled in inventory control, scheduling, and maintaining brand standards. Holds a high school diploma and an Associate's degree, with a strong work ethic and commitment to delivering quality results in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Associate
Garage Clothing
Columbus, Ohio
08.2025 - 02.2026
- Proficiently operated point-of-sale (POS) systems to process customer transactions with accuracy and efficiency, minimizing wait times and enhancing customer satisfaction.
- Actively maintained store cleanliness and organization, adhering to company standards and creating an inviting atmosphere that encouraged customer engagement.
- Quickly and effectively trained new sales associates on store operations, policies, and customer service best practices, ensuring consistent service quality.
- Collaborated with team members to implement visual merchandising updates, enhancing product presentation and driving sales through engaging displays.
- Demonstrated strong organizational skills by efficiently stocking merchandise and managing inventory, ensuring product availability and minimizing stockouts.
- Fostered a positive team environment through effective communication and collaboration, contributing to a cohesive and supportive workplace culture.
Assistant Manager
Brandy Melville
09.2023 - 04.2025
- Supported the Store Manager in daily operations, ensuring smooth and efficient store functioning.
- Trained and supervised our team to deliver excellent customer service.
- Maintained visual merchandising standards in alignment with Brandy Melville's visual codes.
- Managed inventory, including restocking, organizing backstock, and conducting regular inventory checks.
- Handled opening and closing procedures, including cash handling and daily reporting.
- Assisted in scheduling and shift management.
- Collaborated with management on new inventory and visual codes.
Store Manager
Açaí Bowls
Kettering, Ohio
02.2022 - 08.2023
- Oversaw all daily operations, ensuring high-quality product preparation and exceptional customer service.
- Hired, trained, and managed a team of employees.
- Managed shift coverage.
- Maintained inventory levels by ordering supplies, managing vendors.
- Handled all customer service issues, ensuring quick and satisfactory resolution.
- Managed cash handling and daily sales reports.
- Implemented and enforced food safety and cleanliness standards.
Education
Associate's Degree -
Columbus State Community College
Ohio05.2026
High School Diploma -
Fairborn High School
Ohio05.2023
Skills
- Teamwork
- Customer service
- Problem-solving
- Punctual and reliable
- Active listening
- POS system operation
- Team collaboration
Timeline
Associate
Garage Clothing
08.2025 - 02.2026
Assistant Manager
Brandy Melville
09.2023 - 04.2025
Store Manager
Açaí Bowls
02.2022 - 08.2023
Associate's Degree -
Columbus State Community College
High School Diploma -
Fairborn High School