Lauren D'Amato
Shawnee,KS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Manager in Training
Rally House
01.2022 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for sales associates and team sales leads by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
Sales Associate
Rally House
09.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations - such as Chiefs Super Bowl win.
Office Assistant
Magna-Plus Inc.
01.2010 - 07.2014
- Performed customer service functions, including order entry, responding to customer questions, and documenting order details; exercised organizational and problem-solving skills to ensure customer satisfaction
Intern
Hoffman International Modeling Agency
08.2010 - 05.2011
- Oversaw the front desk; organized and updated website content; scheduled models to participate in photo shoots; analyzed and reorganized portfolios for models; catalogued and managed records of product sales
Community Assistant
Strong Community (Residence Halls)
08.2016 - 10.2016
- Managed the front desk; accepted, sorted, and distributed mail appropriately; responded to student and guest questions
Education
Bachelor of Science - Apparel Marketing
Kansas State University
08.2019
Skills
- Technically trained in Adobe Creative Suite, including Photoshop, InDesign, and Illustrator
- Advanced skills in Microsoft Office programs
- Analytical mindset
- Customer Service
- Critical Thinking
- Retail Management
Community Involvements
Girl Scouts of Northeast Kansas and Northwest Missouri - 08/2010-Present - Collected and organized registrations for a 200-girl day camp; educated and mentored teen scouts in camp traditions and programming; planned day camp programs; evaluated camp outcomes and made recommendations for improvements
Leadership Positions
- Treasurer - Strong Community Council - KSU Residence Halls - 09/2015-05/2016 - Developed annual budget for residence hall, allocating resources to specific social, educational, and philanthropic activities; recorded expenses and reviewed budget on a regular basis
- Secretary - Strong Community Council - KSU Residence Halls - 09/2014-05/2015 - Recorded attendance and meeting minutes; chaired Homecoming Committee for Strong Community; collaborated with other residence halls within our team on a series of events, culminating in an overall Homecoming competition victory
Timeline
Manager in Training
Rally House
01.2022 - Current
Sales Associate
Rally House
09.2019 - 03.2020
Community Assistant
Strong Community (Residence Halls)
08.2016 - 10.2016
Intern
Hoffman International Modeling Agency
08.2010 - 05.2011
Office Assistant
Magna-Plus Inc.
01.2010 - 07.2014
Bachelor of Science - Apparel Marketing
Kansas State University