Lauren Davis
Rome,GA
Summary
Driven by a goal-oriented approach, I excelled at Collective Hospitality, enhancing team efficiency and productivity through expert staff management and robust problem-solving. Skilled in training and mentoring, I adeptly balanced high-pressure situations at Spires Restaurant, significantly improving customer satisfaction and operational workflow.
Overview
3
3
years of professional experience
Work History
Supervisor
Collective Hospitality
01.2022 - 05.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Restaurant Hostess
Spires Restaurant
01.2021 - 05.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Arts - English Education
Berry College
Mount Berry, GA05.2025
High School Diploma -
Rome High School
Rome, GA05.2021
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
Timeline
Supervisor
Collective Hospitality
01.2022 - 05.2024
Restaurant Hostess
Spires Restaurant
01.2021 - 05.2021
Bachelor of Arts - English Education
Berry College
High School Diploma -
Rome High School
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