Lauren Dubosky
Ridgeway,SC
Summary
Director of Tourism with 8+ years of experience in hospitality and retail sectors, adept at driving economic growth through strategic marketing and robust community collaboration. Skilled in utilizing software and applications to create impactful promotional materials that increased local engagement. Proven track record in enhancing customer service and operational efficiency.
Overview
8
8
years of professional experience
Work History
Director of Tourism
Fairfield County Chamber of Commerce
02.2024 - Current
- Led the creation of compelling advertising materials to boost local economic development
- Collaborated with local businesses to support economic and public health initiatives
- Boosted regional tourism by developing effective promotional materials
- Implemented successful event planning initiatives that attracted large crowds and generated positive publicity
Tea Brewer, Social Media Assistant
Laura's Tea Room
04.2023 - 04.2024
- Analyzed customer feedback to enhance tea brewing techniques and product offerings
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Boosted customer engagement through regular posting of relevant and interactive content on various social media platforms.
Bartender
Shaner Hotels
07.2021 - 04.2022
- Optimized bar operations leading to increased customer satisfaction
- Implemented enticing menus and high quality standards, resulting in a 15% sales increase
- Maintained high-quality product standards through strong vendor relationships
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
Fitness Desk Attendant
Miller Center For Recreation And Wellness
04.2019 - 06.2020
- Provided valuable data insights by accurately recording member and guest information, leading to improved program planning
- Maintained an up-to-date understanding of the organization's offerings, improving customer service and driving positive feedback from 200+ members and guests
- Assisted with administrative tasks such as updating membership information or processing payments as needed
Intern
Global Treks And Adventures
08.2019 - 01.2020
- Conducted innovative digital photography for upcoming travel publication in Iceland
- Created captivating written material
- Pioneered fresh visual storytelling techniques in travel photography.
- Gained valuable experience working within the adventure tourism field, applying learned concepts directly into relevant work situations
Beauty Advisor
Ulta Beauty
10.2018 - 02.2019
- Safeguarded high-value merchandise, eliminating product loss entirely
- Enhanced sales performance by leveraging Ulta's loyalty program system
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products
Assistant Manager
7th Street Cafe, Parkhurst Dining
08.2016 - 06.2018
- Supervised and trained student staff, enhancing customer satisfaction
- Managed daily cash transactions with absolute precision, ensuring accurate financial reporting
- Collaborated with Marketing to drive customer engagement through strategic initiatives
- Mentored over 15 staff, fostering a culture of personal and professional growth while meeting daily sales goals
Education
Certificate - Editing
University of Washington
03.2025
B.A. - Digital Journalism and Media
Pennsylvania State University
State College, PA12.2020
Skills
- Customer Service
- Verbal and written communication
- Proofreading
- Copyediting
- Event Planning
- Social Media Marketing
- Strategic Planning
- Project Coordination
- Hospitality Management
Timeline
Director of Tourism
Fairfield County Chamber of Commerce
02.2024 - Current
Tea Brewer, Social Media Assistant
Laura's Tea Room
04.2023 - 04.2024
Bartender
Shaner Hotels
07.2021 - 04.2022
Intern
Global Treks And Adventures
08.2019 - 01.2020
Fitness Desk Attendant
Miller Center For Recreation And Wellness
04.2019 - 06.2020
Beauty Advisor
Ulta Beauty
10.2018 - 02.2019
Assistant Manager
7th Street Cafe, Parkhurst Dining
08.2016 - 06.2018
Certificate - Editing
University of Washington
B.A. - Digital Journalism and Media
Pennsylvania State University